Barclays Bank

The bank is in a lovely old building on Colchester High Street, it has two entrances, the one in the back has a ramp for prams & wheelchairs as the front High Street does not.

The staff are extremely helpful & accomodating, they ask what it is your wanting to do in the bank, then they show you where to go & they give a helping hand if required to work out the paying in computers.

You may have to queue at busy times as they only let in a certain amount of people due to the Corona virus.

Otherwise it's a quick in & out....

Regards Justine xXx

Very handy to a cheque in handy once you know how ,i love Barclays best thing i did changing from the awfull lloyds

Amazing staff , very helpful . They have closed my nearest branch but this was no more than 10 miles . Short waiting time . Staff were great , recommend .

Pleasent Staff
Very polite & helpful
( prefer people than cash points
Sadly all banks are wrong by NOT having CASHIERS .....
It's FACELESS & ITS INPERSONAL.....

Life's NOT just About making MONEY its about LIVING & MEETING people....

Banks are one of the Worst ........Closing St John's & Prettygate that where well used & supported the local communities

Misleading people into the Internet.....disgraceful profits 📈 🙄 over personal service

Very poor service. Staff rude. Very long waiting times due to low staff levels. Costs you more in parking charges as well. Barclay’s are closing too many branches and don’t staff the remaining branches adequately.

After not being able to book an appointment to open my children a bank account online we decided to go into the branch. We had about a ten minute wait to be told the nearest appointment would be nearly two months away. There was a large queue and only three members of staff and a few disgruntled customers. I thought it would be easier to use Barclays to open children's accounts given that me and my husband bank there but I was very wrong. We walked up the road to Metro bank and opened the accounts there and then no appointment needed and we even got their debit cards the same day.

On Friday 6th August I was required to visit your branch with a rather serious problem. My card had been blocked and as I was over 360 miles from home I was most concerned how I was going to pay my hotel bill plus I was attending a reunion event with a unit I had served in 1965. After explaining my proplem Ayden Doyle sat me down and then spent almost 3 hours sorting it all out. He was by far the most pleasant and reassuring gentleman both by his business and personal Truly an asset to any team and an associate to be proud to know. Thank you once again for you diligence. Yours Faithfully. Alex Anderson (Carlisle)

Staff having are great but If you need the counter service prepare to wait 40 minutes to be seen during peak times. Would suggest they employ more counter staff very frustrating for all.