Halifax

You can deposit and get money from here 😁

First class service from efficient staff, they still believe in customer service which in most banks is hard to find nowadays. I would have no hesitation in recommending this business.

The Canterbury branch is very poorly organised. Only two service tills and a disorganised help function. Staff need to be properly trained in customer service. For example when dealing with customer(s) coping with bereavement. Do not want to be rudely told "what I want?" When its obvious. I expect much more from a brand such as Halifax. Instead of cartoon marketing campaign, money needs to be spent on critical infrastructure issues. In today's economic environment, no business is tool large to fail. Now tried to telephone but end up in countless queues.

Poor service 1 member of staff on desck spent 20 minutes quing for a 2 minute thing that had to be done at the desk not happy.

The Canterbury Halifax is the worst branch on the high street!! The staff are shocking... that’s if you can find someone working there. And the poor employ behind the till either is rushed off there feet with no support! Or has no sense direction!

Terrible bank, good advice use another bank staff rude if you can find one, no consideration for disabled people

My experience in the Bank was very different from those I readabout..The two female staff whom I spoke to ,could not have been pleasanter or more helpful in locating the source of an unidentifiable debit . I had also left my card in the machine downstairs which had swallowed it ,and , because they could see I was very worried it was retrieved straight away. .

Very poor service, went in to ask about international travel charges , front desk person was being short and had no idea.
After recommending I look at the Halifax website, they tried to ask a colleague whom also had no idea. Is no training given?? Not confidence inspiring at all...