HSBC

It took 2 months and 15 days to open bank account. I can understand policy change for new fiscal year impact new bank account process but this is too much.

Love getting to my money & have never been let down by them yet in 41 years.

Convenient location in Stevenage Town centre. Friendly and helpful staff always.

(Translated by Google) Good option for your savings while you are out of your country.

(Original)
Buena opción para tus ahorros mientras estas fuera de tu pais.

Well located branch, but a change of name which was actioned by the specialist at this branch has not been recorded.

I do understand processes sometimes get delayed, but the non-starting of them or recording of them is usually a branch by branch issue. Some branches are efficient, others less so the other matters I needed done on that day were automated and went through without problems.

Amenity's below. My daddy is the bank account holder but he is 90yrs young, and I'm now his LPA I thought this may make a few problems with the account but no Sir all of the staff, tellers and the meet and greet people at front of bank are amazing and most importantly they seem to understand whatever problem I may be sorting out that day, as long as I have my I.D and signature This bank is amazing and will bend over backwards to help. I am in a wheelchair so this is my view the doors are disabled friendly nice look about this bank it seems clean and fresh seating and books or magazines water and coffee available and loo's I've not used the toilets in HSBC Stevenage but I can't fault them wonderful people.

Blue Badge parking bays at the side of the bank.

Went into the branch for help with my corporate card. Kelsey went out of her way to help me resolve the problem and followed up with both a call and email so I could easily get in touch if I experienced any further issues.