Lloyds Bank

Extremely rude staff, they basically did everything to avoid doing their job. More precisely - rejected stamping online statements print-outs for Home Office (something that's clearly required by the latter on their website). Other branches would do that, but they won't, as apparently "Home Office should accept them the way they are".

One cashier on desk, queue out of the door, stood in same spot for over 10mins without moving, they would rather you did everything online.......how do you pay actual cash into a account?? Staff have to consider if more customers went online then there is no need for them in the branch.........no job!!!

Been with the bank for years but have always had such a terrible service that I decided to close my account. Today during lock down as a result of the virus I called customer services with the intent to have a bank statement posted out to me, I was told to go in to the branch. Went in to the branch and was jumped on by 7 members of staff asking why I came in and was told I should not have..... done a u-turn and walled out. The mission to close the account continues.....

Most of the time their system is down. Bad service!

Bank domt accept to deposit euros in my lloyds account because they don't have the form.....what a joke of service is that???? Ridiculous

My mother and father went there today just so to activate my mother’s account as she hasn’t used it a long time. I don’t know their names but there was a white lady and an Asian lady there being so unhelpful and rude. They refused to accept the proof of address which my father went back home and got TWICE. It was only to activate the account. They were so useless and literally did anything to avoid doing their job and did not help my parents at all. Absolutely unacceptable behaviour.

worst custmer service experienced with this lady named asha.so rude and trying to run away from her duty, seriously very disappointed from her service. we joined from 10 years with this bank never had any issue but this lady must need training.

There is no professional service at all. They should get some costumer service skills, like ANY. They doesn't respect costumers at all. Have no idea who hired people working in there.