NatWest

Why do they have a queue of 14 people waiting for 2 cashiers, a spare unoccupied teller position and people wandering around doing anything but actually serve customers. I wouldn't mind but it happens all the time. And No! I do not want to use your ruddy machine as it won't take enough notes or give me change.

Very helpful manager and Staff. Frustrated customers due to the bank not being able to cope with the volume of traditional banking customers, especially the retailers who need change and deposit their takings. NatWest like all banks are pushing toward cashless and chequeless banking .... just hope this branch will survive

One cashier as usual.
Long line of customers.
11.15 hours.
Rediculous.

Lovely members of staff at this branch. Kate was so lovely and helpful, they were amazing from walking in to walking out. Everyone was doing a brilliant job, even in these troubling times.

At to give 1 star to post this review it's absolutely appalling service.
The staff treat the customer's like unwanted objects that are just getting in there way of a social gathering.
The manager should be ashamed of himself and Natwest should be ashamed of this branch.

Always friendly and helpful, been with them 11 years

Very poor service. There is only one cashier on & the manager (I assume) is floating around while a queue is forming out of the building into the street.