HSBC UK

Got there it was shut.... there's this thing called the Internet try updating it with your opening times it would help!!

Really helpful staff, customer service was really good.

Shame it's the only branch of my bank in Newport, but the staff are always helpful and have good knowledge of the products they offer

Helpful staff who knows what they're on about when needed help, shame the bank is in Neeport and not local as it once was.

Such friendly and excellent service today. Wish I had the young man’s name. Thank you very much for your help today.

DD set up without my authorisation or company's authorisation.

I'm disabled and housebound and my husband opened a new joint bank account for me as he's also my carer so he could help me. Waited 2 weeks for hsbc and kept calling them, they said finally he could go down to the branch to take our ID but now the manager has refused, even though 4 different people on the phone said it was OK and we drafted a letter, apparently the bank manager is wrong but they don't know their ..from their elbow

Good bank, staff are great and very helpful