Escape At Shelleys
5 Water St, Accrington BB5 6PX, United Kingdom
4.1
16 reviews
8 comments
QJ3P+RW Accrington, United Kingdom
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Monday: Close
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–19
Friday: 9–18
Saturday: 9–15
Sunday: Close
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–19
Friday: 9–18
Saturday: 9–15
Sunday: Close
I have been going to Lauren for a few months now and unfortunately this is the second time my nails have been messed up.
Having done nails previously, this is how I know and this has been addressed.
The first time gel was applied to my skin which caused lifting after only a few days of getting nails done and I had to apply a normal polish to try and cover it which in my opinion is ridiculous.
I have then recently contacted her as she has forgotten to apply too coat to one of my nails which is discolouring! It looks ridiculous compared to the best which is bright white!
She is ignoring my messages and has posted on her story so os using Facebook and was unable to fix it around the timings I was available so just decided to ignore me. Ridiculous customer service! Not even an apology or option of a partial refund!
Very angry! I have screenshots for proof!