BOUYAGE MALTINGS HAIR & BEAUTY
50 The Maltings, St Albans AL1 3HL, United Kingdom
4.4
112 reviews
8 comments
QM26+JJ St Albans, United Kingdom
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Monday: Close
Tuesday: 9–18
Wedneasday: 9–20
Thursday: 9–20
Friday: 9–18
Saturday: 8–17
Sunday: Close
Tuesday: 9–18
Wedneasday: 9–20
Thursday: 9–20
Friday: 9–18
Saturday: 8–17
Sunday: Close
Bouyage always show a real attention to detail and care in their treatment of customers. Highly recommend!
Irina gave me a lovely manicure and gel polish and was very helpful with my disability - helped me throughout the service. THANK YOU X
My hair was cut by a woman called Lana, who was lovely & professional, and although it was an expensive service, I was generally pleased with the final result.
However, I was disappointed half way through my haircut when Lana kindly asked a colleague (Tallulah) to wash my hair and she flatly refused, resulting in a tense exchange taking place on the shop floor, whilst I was in the seat. All workplaces have internal politics of course, but the attitude I experienced made me feel unwelcome and it doesn’t make for a positive salon environment when this happens. In the future I would recommend for Tallulah to say ‘no problem at all’ and then deal with it when the client leaves or behind closed doors, if she doesn’t think it her job to do. Or simply politely have asked Lana to do the wash if she was busy with something else.
At the price point I paid, my expectation was for a professional service and unfortunately this incident left me feeling uncomfortable and underwhelmed with the experience.