Beautiful Secrets Day Spa

Lovely place, friendly staff and good service!

I have to say this, the staff was really accommodating and kind. I booked for waxing over phone. I was not sure that I would make it in time and I had to change my appointment to another date. They were really kind and was not rude at all when I asked to move my appointment ( I have had a few bad experiences with other salons).

The lady at the counter and the lady who did my waxing were also very friendly and polite.

Will definitely go back!

Really clean salon with lots of health and safety procedures ref. coronavirus. The room was relaxing, ambient and really clean. Sarah was lovely to speak with and did an amazing job! Would highly recommend to book any waxing with her.

I had a facial and back massage with Sarah and it was amazing! The service was great and I felt so relaxed. She also was very informative and answered any questions I had. Will definitely be back. Thanks again Sarah :)

Well booked for the delux facial £60. That was a huge disappointment nothing like I had there before. I was given a junior a few weeks out of college and although she was very sweet I found the whole experience very unprofessional. I was led to a room and was standing waiting for instructions she said I could lay down not taking the box off the bed or telling me where I could put my things I was just left to that. Then she wrapped my hair and kept leaning on the towel pulling my hair. Next she worked the abrasion a bit close to my under eye area and I had to tell her it was sore there. She worked with her hands in my face all the time so making it most unpleasant I could not breath some of the time. She left the spotlights full on hurting my eyes and the bed turned up on high I felt like I was burning. I asked her to turn down the lights a little and turn the bed off. She told me they had run out of the mask treatment they had that
Very day and was supprised that I wasn’t told. She said they could use something else she suggested. She was massaging my forearm again in the same spot and it was hurting me I had to tell her to stop. She asked me to remove my watch after. She left the room and said she was getting more products but when she returned she spent the time telling me what each product was for and how it would be good for my skin. I the. realised that she was not about to use them on me she was just pitching them to me to buy., Then she said I’m done and I was very supprised. We talked about everything during the whole session and I came out of the place not feeling relaxed at all. It was such a different experience. I was asked by another how it went and I said so do as I didn’t want to upset the young girl who had worked on me. I felt what a total waste of money and that was meant to be delux I was fuming 😡. They won’t be catching me again.

I get my legs waxed here every 4-6 weeks by Emma. From the moment I started coming here, Emma has made me feel right at home and extremely comfortable on top of delivering excellent waxes for my legs. I moved 2 hours away and happily travel for 2 hours for my waxing sessions as I find them to be an invaluable part of my self care. Emma is fantastic and I always, always look forward to seeing her. The spa and its staff are so welcoming and I recommend them to anyone who may be looking for a new beauty place. And just to emphasise how good they are, I passed out on my way to an appointment and insisted on continuing my journey because I didn’t want to miss my appointment and catch up with Emma. I cannot rate this spa enough!

I've had a lot of work on my body through the years and am very fussy about how people massage me - the seek the best and expect the best. After reading the couple of low ratings on here, I was hesitant, but on treatwell website they had all 5 stars so I gave it a go. So glad I did!

The manager, Sarah, massaged me and gave and a wonderful, deep tissue but gentle message. I have many sore areas on my body and she navigated them intuitively without me needing to ask for any adjustments.

I will agree that the technique was a bit repetitive and that is an area that could be improved, but the pressure was perfect, her touch filled with full presence, the bed nicely heated, pleasant music, lights and temperature.

Sarah's 10 years' experience shone through and I suspect I may become a regular.

Sarah is amazing! The atmosphere is devine, so so relaxing. She really has helped my back

Had a facial here as a birthday gift. Gabby was so lovely and very informative about products for my skin type etc. Would definitely recommend to anyone she really knows her stuff and gave the most relaxing massage! Also salon very clean etc. Thank you Gabby