Aum Spas At David Lloyd
Aumspas, Unit F, David LLoyd Leisure Club, Lubbersthorpe Way, Meridian Park, Leicester LE19 1JZ, United Kingdom
4.6
14 reviews
8 comments
JR76+2P Leicester, United Kingdom
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Monday: Close
Tuesday: 10–18
Wedneasday: 10–18
Thursday: 10–18
Friday: 10–18
Saturday: 10–14
Sunday: Close
Tuesday: 10–18
Wedneasday: 10–18
Thursday: 10–18
Friday: 10–18
Saturday: 10–14
Sunday: Close
Unfortunately my mother was in a car crash and completely forgot about the appointment which is understandable.
When calling to discuss the matter a kind staff member passed the phone onto the manager who was extremely rude on the phone saying she had wasted their time and staff resources and refused to reschedule appointment.
Absolutely mortified with the customer service. Especially in times like these where small acts of kindness spread a world of happiness.
Unfortunately I will no longer be recommending and instead will direct friends and family elsewhere.