Paid £63 for a Manicure and luxury Pedicure. As my feet were already in the bowl and water was being poured in, the Technician asked if it was too hot. Good job it wasn't or that would have been sore. With the Pedicure, I was supposed to have a massage, but a quick rub of each foot for 10 seconds didn't quite do it. When putting my foot into the heated booties, I burnt my inner foot as it was too hot and not checked before putting my foot in. Once leaving the Salon, I got home to find so much top coat was applied, it seaped onto the sidewalls of my toes and started peeling, taking some colour with it. After day 3 on my fingers, Shellac started to chip. I messaged them on facebook and the reply I got was not very warm. I went back in to get it sorted as I was off on holiday abroad the next day. And sat in the Salon for 15 mins with no offer of a drink, while other customers were. Now I know I was not paying on that day. But I had paid £63 already, and not feeling a valued customer, as I probably paid more than the customers sat there. One of the Nail Techs came over took a look and said I should have left it for them to sort out. It didn't take much for it to peel as beyond anyones control..But being a CND nail tech myself...if I can not sort it to a satisfactory state, they wouldn't. Then told they will see if they have time to sort it. Now, the reception I got was quite cold and I felt awkward sat in the Salon. I was going to be a regular client and have my wedding nails done there...but you can safely say I will not be going back. Unprofessional manner and attitude.
Helen Hartley
Had a lovely relaxing pedicure, and gorgeous nail extensions done, the staff are lovely and professional. Highly recommend!
Yvonne Attree
Best nail salon in Exeter,if I could give them more stars I would, friendly staff,you can get other beauty stuff done there too.Prices are responsible.
Samantha Jordan
Excellent service staff professional, polite friendly. Offer full advice and recommendations. Beauty treatments excellent
Sophia Greven
Lovely service and nail art. The staff is very nice and helpful. Although one nail broke after only a little time, they were happy to repair it for free.
Eleanor Morris257 days ago
The girl who did my nails was so friendly and chatty, I hadn't had my nails done before and she told me the whole process and just generally made the experience really enjoyable. A week after and my nails are still perfect, got so many compliments on them too. Love it!
Verity Dodd349 days ago
Me and my Daughter had our nails here and It was a lovely experience with friendly staff and no (amonia smell) really happy with my nails and my daughter also 💕 we had a feather and butterfly design on one finger as my lovely mum had passed and these are signs personal to us Xx
J D2 years ago
Lovely staff, beautiful nails and a great foot massage with my pedicure. Decent price and they give you your own nail file. Very good!
When putting my foot into the heated booties, I burnt my inner foot as it was too hot and not checked before putting my foot in.
Once leaving the Salon, I got home to find so much top coat was applied, it seaped onto the sidewalls of my toes and started peeling, taking some colour with it. After day 3 on my fingers, Shellac started to chip. I messaged them on facebook and the reply I got was not very warm.
I went back in to get it sorted as I was off on holiday abroad the next day. And sat in the Salon for 15 mins with no offer of a drink, while other customers were. Now I know I was not paying on that day. But I had paid £63 already, and not feeling a valued customer, as I probably paid more than the customers sat there. One of the Nail Techs came over took a look and said I should have left it for them to sort out. It didn't take much for it to peel as beyond anyones control..But being a CND nail tech myself...if I can not sort it to a satisfactory state, they wouldn't. Then told they will see if they have time to sort it.
Now, the reception I got was quite cold and I felt awkward sat in the Salon. I was going to be a regular client and have my wedding nails done there...but you can safely say I will not be going back. Unprofessional manner and attitude.