Usa Nails

I was sceptical with all the negative reviews but don’t regret my decision to get my nails done here. They were really gentle with my hands, friendly and took the time to make sure everything was right. From my experience, it was the customers that were quite rude to the staff; huffing and rolling eyes. For example, some came in an hour before closing expecting to be seen when it was packed. When told they were full and to come back tomorrow, they huffed and said ‘urgh, I’ll take my services elsewhere’ like anywhere else wouldn’t busy on a Friday evening. Others complained about the wait time after only 20 minutes. Overall, I’m pleased with my nails and their customer service.

First time in years I've had the chance to get my nails done, absolutely love them. All the staff were friendly. The man who did my nails took so much care and got them exactly how I wanted, couldn't recommend this place enough.

Bad experience. Sister had her nails done and the paint was atrocious. I asked for ballerina shape and some are fat coffin and the rest are slim. Pretty much a mixture of ballerina and coffin. Coffin and ballerina are very similar shape’s but ballerina is brought in more. I won’t be going back there

The worst nail salon I have ever been to. Rude customer service. My nails are ruined. Pay less at places that do a better job. Don’t recommend these people at all.

awful. the guy doing my manicure was so rough and snipped my cuticles WAY too low - ended up bleeding for a couple hours after i left and he actually took a chunk of my finger skin off. the gel nails began to peel the same night as i got in the shower - i didn't pick them at all after i got them. upon going back and asking for a refund the (already quite rude) staff were even ruder - insinuating that i was lying about my nails peeling off. "girls come in and get pretty nails just for one night out". was refused a refund - had to speak to the manager in the middle of the room as he was halfway through doing someone else's nails - hardly even looked up to address me. worst nail salon in norwich - spend money on those worth your time not these w*nkers.

My daughter received a disgusting service. The technician snipped her cuticles too low which resulted in bleeding fingers. Then less than 5 hours later one of the gels peeled off. When she returned to ask for a refund she was laughed at and told she was lying to get a refund. 😡

I absolutely love this nail salon and wouldn't go, to any other. Brilliant nails everytime, as well as wonderful and welcoming staff. Few pictures of different sets I've had done, added to my review.

Got my nails done here today, after over a year without them due to the lockdowns. Very pleasant experience and talented staff. I've been having my nails done for over 20 years and always have hand painted designs. Design was exactly like the picture I showed them x