Boots

Unfortunately my general experience of Boots is usually of the understaffed pharmacy side but I wanted to say how impressed I was with young lady who served me on the No 7 counter on Sunday. The service was excellent and her advice spot on. My skin is feeling hydrated for the first time in ages. Thank you

What a rude pharmacist at burgess hill boots on Wednesday
The lady pharmacist today was so rude to all the people she served. People where talking in the queue in total disbelief. You have signs up saying respect our staff and they don’t tolerate abuse, we’ll we as customers we deserve and want that same respect from you. I have now moved to a more respectful chemist.

Pharmacy never open when needed! Opening hours have been shortened so that prescriptions cannot be collected even if the main shop is open. Appalling service!

Would like to say how wonderful Karen is on the No7 counter and on the tills
She is always polite cheerful and always helpful a credit to the store

Reasonable list of products available to purchase. Best feature is pharmacy where staff always helpful

Worst pharmacy in burgess hill even Sussex
Never had a good experience always missing bits from orders or having to go back
Today really topped it off waited while pharmacy on lunch fine told by assistant they didn't have the product I needed clearly on display! Asked another pharmacy assistant told I would need to fill in a form fine then was told nope couldn't get item as no pharmacist around asked when there would be told unsure as they don't know the rota !!!
Absolutely appalling first of all don't lie and 2nd why isn't there a pharmacist at a pharmacy!
Avoid at all costs !!

A favourite for my wife's skin care.
Not always cheapest but great loyalty scheme and nice staff.

I went to Boots this year for my annual flu jab because their online booking system was by far the easiest to use. The appointment was on time and very easy as my details were online for the pharmacist to see.
The pharmacist who gave me my jab was efficient kind and I felt very confident in his hands. I've suffered no side effects whatsoever and would be happy to use them again next year.