Boots

This place has been the pharmacy for my child all her life. The staff go out of their way to make sure things get done. Professional and friendly. I almost consider the staff family

It's so discouraging and heart wrecking that I have called the pharmacy for two good days for a repeat prescription for my baby
. And nobody has responded. I mean, nobody attended to the call. This is tear provoking. The last time, she ran out of the feed because of the same issue. Should I be going to Boots pharmacy every month to remind them of this and then, go back to pick it afterwards when they have a phone contact?

1 star for the person stocking the makeup, asked her whether she had an item in stock as it clearly stated on Boots website the Wolverhampton Dudley street store has the item in stock. Without checking she told me they did not have any and will at Xmas. I went to another lady who I will give 5 stars to, her name is Nicky, she was stocking around the body wash area. I asked her politely and without hesitation she went into the stock room to have look and to my surprise she had the item in her hand. Thank you so much Nicky I give you 5 stars as you went above and beyond. The 1st colleague I wish I could rate you 0 as you came across unwilling to help and was more interested in speaking to her colleague who was sitting on the floor also stocking the makeup. Well done Nicky, a real asset to Boots.

Made an appointment online for the flu vaccination and was turned away when we turned up as the Pharmacist issuing the jab wasn’t there ?? Thanks Boots wasted journey and no phone call to cancel appointment. Pharmacist phoned eventually to rebook appointment and … when we turned up for the second appointment yes you guessed it Pharmacist wasn’t there !! Another wasted journey not to mention TWICE now our two Grandchildren had been worked up unnecessarily about getting their flu jab. Unbelievable service from Boots . Not impressed at all totally unreliable department for Pharmacists !!

Most rudest staff I’ve ever known.
Publicly talk about customers to other customers and staff, asked for help on the photo machine today were the women said ‘I’m on my break you’ll have to find someone else’ bumped into another member of staff for her to say ‘WHAT PHOTO?!’ I said ‘sorry what’s wrong with you staff today? She said it’s not us staff it’s you customers, absolutely rude really don’t see how they have a job not even the local chippy would want them..

This is not very convenient store. I can never find anything, have to walk in circles and then give up and go somewhere else. The staff are not helpful either, actually quite abrupt and look bothered!

You'll always find the toiletries you need in boots. The sraff are always pleasant and helpful as well! Huge thumbs up... massive!

Went to pay and told not three for two and next day got them in Birmingham three for two was left standing at self servies for 10 mins as no manger young man could not helpe so said put them Side as come back when returned was told not on three for two as no green tree sticker on them only one as clearly said three for two on signe on self left with out them to purchase in Birmingham customer servies none exsistant