Myself, my partner and our little dog Eddie had the good fortune to stay here. The accommodation was clean and functional and nothing was too much trouble for Lorraine, including walking our dog back from the parking to the rooms. I would not hesitate to recommend this place to anyone. In the event I'm in Boston again this would be my first choice of places to stay. Well done from Mandy and I. Eddy says woof!
Jay
I would definitely stay at Westend Rooms again. Lorraine is a wonderful host and really goes above and beyond to make your stay a comfortable one. The room was clean, had lots of space and everything I needed inside. The breakfast was delicious too.
Thank you Lorraine.
Malcolm Swaine
Lorraine the proprietor is a lovely friendly helpful lady who can't do enough for you. The room was large with a super comfortable bed. Breakfasts were cooked to perfection. We would definitely return if in the area again.
Charlotte Shorrock
Had a fantastic stay with my daughter. Comfy beds, and clean. Lorraine couldn't do enough to take care of us as a host. Looked us personally. Excellent location and excellent breakfast. Highly recommend.
Kiah Hann
The mystery of the vanishing host.
I stayed here last Saturday night. The host was lovely she met me by my car (as you have to park on another street), she showed me up to my room and then asked what time I wanted breakfast in the morning. I said 8am (as I had somewhere to be).
The accommodation is in town, so it is quite noisy (not their fault, just an observation) and there was fighting on the street followed by teenagers letting off fireworks outside at 3am (also not the owners fault).
The room was fairly cold, although it was clean. There was tea but no coffee in the room. The bed was fairly comfortable and they allowed me to take my dog with me which was the main reason for booking the room.
Now you're at this point wondering 'why has she only given it 2 stars' Well my friends, the next morning, I go downstairs at 8am and there is no one to be seen. Now the downstairs has a table but no kitchen, I hadn't been told to go anywhere else but text I text the number that the owner had text me on the day before to enquire if I was in the correct place. No reply. At quarter past I text again saying that I really need to have breakfast ASAP as I have to leave soon. No reply. By 8.30 I try calling, the phone is off. Its the only number I have for them. So I leave another text saying I'm going to have to leave.
I paid for bed and breakfast, I was told that breakfast at 8am was not a problem and yet it, and the host were no where to be seen.
I still have heard nothing back, I even sent another message to check if the host was okay, so I'm left with two options, either the host is dead, or there was been an epic customer service failure.
I even put off posting this review for lost a week to give them the opportunity to explain, but nothing, so here we are.
Beate Gill
Very clean rooms and bathrooms with an excellent breakfast thrown in! Thanks
Dave Eckett
Clean,tidy and nice bright rooms make you feel right at home Lorraine is a absolute superstar,,a really lovely, caring Lady who goes well out of her way to be a great host. Will be staying again without a doubt. Thank you Lorraine, Will see you again Dave XXX
Paul dixon
Lorraine is the best hostess I’ve come across in all the b&bs I’ve stayed in all across the country she can’t do enough for you the cooked breakfast is second to none and cooked fresh at a time that suits rooms and facilities are spot would definitely recommend and stay here again 👍🏻👍🏻
The accommodation was clean and functional and nothing was too much trouble for Lorraine, including walking our dog back from the parking to the rooms.
I would not hesitate to recommend this place to anyone. In the event I'm in Boston again this would be my first choice of places to stay.
Well done from Mandy and I. Eddy says woof!
Thank you Lorraine.
I stayed here last Saturday night. The host was lovely she met me by my car (as you have to park on another street), she showed me up to my room and then asked what time I wanted breakfast in the morning. I said 8am (as I had somewhere to be).
The accommodation is in town, so it is quite noisy (not their fault, just an observation) and there was fighting on the street followed by teenagers letting off fireworks outside at 3am (also not the owners fault).
The room was fairly cold, although it was clean. There was tea but no coffee in the room. The bed was fairly comfortable and they allowed me to take my dog with me which was the main reason for booking the room.
Now you're at this point wondering 'why has she only given it 2 stars'
Well my friends, the next morning, I go downstairs at 8am and there is no one to be seen. Now the downstairs has a table but no kitchen, I hadn't been told to go anywhere else but text I text the number that the owner had text me on the day before to enquire if I was in the correct place. No reply. At quarter past I text again saying that I really need to have breakfast ASAP as I have to leave soon. No reply. By 8.30 I try calling, the phone is off. Its the only number I have for them. So I leave another text saying I'm going to have to leave.
I paid for bed and breakfast, I was told that breakfast at 8am was not a problem and yet it, and the host were no where to be seen.
I still have heard nothing back, I even sent another message to check if the host was okay, so I'm left with two options, either the host is dead, or there was been an epic customer service failure.
I even put off posting this review for lost a week to give them the opportunity to explain, but nothing, so here we are.
Lorraine is a absolute superstar,,a really lovely, caring Lady who goes well out of her way to be a great host.
Will be staying again without a doubt.
Thank you Lorraine,
Will see you again
Dave
XXX