DONT BOOK THIS HOTEL! I booked this hotel due to the price for my grandmothers funeral. Turns out I was in the wrong area. Used booking.com to do so and I really wish I hadn’t. As I’d booked a non-refundable rate, I reached out to the hotel direct who assured me she would honour a refund but I need to contact booking.com which was the first lie told. After about 4/5 calls back and forth with booking.com and the hotel, I get an email from booking.com to say the owner won’t even be offering a partial refund for my stay. That on top of her shocking reviews and the fact she lied and has a major attitude, I wouldnt even take the offer of vouchers in lieu of my refund. This place is a joke. AVOID LIKE THE PLAGUE!
TRU MUSIC271 days ago
Travel for work literally every couple week been going a year now so only right I write a review ,lovely place standard for price even better is the home cook meals you can buy ,land lady is a really lovely women who looks after me and my work mate always fresh rooms ,clean , fresh food , also meet the sons who a both lovely guys appreciate places like this when you can go to a holiday in premier in and no good food foul customer service etc .. so thanks to ruxley May it long live on best place down south for me wouldn’t stay anywhere else if it’s not busy am there ..BIG T
Gemma Smith332 days ago
Beds comfy, doors slamming from 4am no loo roll, so much not working but..... spent half the night laughing about it in comfort so not all bad. Get what you pay for, will defo be sending the Mr here when working away........he might actually come home early hahaha!
Robert Frampton363 days ago
Dreadful uncomfortable beds. Yes its cheap all i can say. Would advise given this one a miss
Deyan Hristov1 year ago
Small rooms. Extremely outdated. Forgot to get a picture of sign in bathroom. It says "leave the bathroom clean as possible for convenience of next guest".
Susan Smedley2 years ago
We arrived and were given a room... When we went up to the room the bed was not made up and , obviously, hadn't been cleaned. When we got the housekeeping sorted out, the room was basic but OK for 1 night we had booked. The ensuite shower room had a shower that wasn't working and the door between the bedroom and shower room would not shut and had no catch to allow privacy.... The bed was very comfortable and we were given a part refund because of the confusion.
Cj Edey2 years ago
Me and my partner at short notice stayed last week Saturday! You pay for what you get and Evette is the most lovely woman you can meet! Towels, tea and coffee was supplied, everything was up to standard with the bedding etc! Evette was gracious and kind, I would totally recommend! Thank you for our stay, Chris and Jo!
Tilly Voice2 years ago
Was a very warm welcome from the host and very polite during our stay. Didn't pay for the food but I wish I did because it smelt very nice, will stay again and next time to try the food. The beds are very comfy and the rooms are very spacious but overall was a very nice experience during our stay
I booked this hotel due to the price for my grandmothers funeral. Turns out I was in the wrong area. Used booking.com to do so and I really wish I hadn’t. As I’d booked a non-refundable rate, I reached out to the hotel direct who assured me she would honour a refund but I need to contact booking.com which was the first lie told. After about 4/5 calls back and forth with booking.com and the hotel, I get an email from booking.com to say the owner won’t even be offering a partial refund for my stay. That on top of her shocking reviews and the fact she lied and has a major attitude, I wouldnt even take the offer of vouchers in lieu of my refund. This place is a joke. AVOID LIKE THE PLAGUE!
Yes its cheap all i can say.
Would advise given this one a miss
Didn't pay for the food but I wish I did because it smelt very nice, will stay again and next time to try the food. The beds are very comfy and the rooms are very spacious but overall was a very nice experience during our stay