Kingfisher Furniture

From the very first contact via an email sent to the Kingfisher website one evening to enquire on products right up to and after delivery, I have received nothing but the best customer service.

My original email was replied to immediately and included links and prices to all the products I had asked about, I was also promised a call back the following day to discuss my query further. As promised I had a call from Nina whose product knowledge was second to none and since that call I have been kept informed on every single step of my order, I was sent fabric samples and all options were discussed to ensure that I had chosen the most suitable bed for our requirements.

I have now had the most gorgeous bed for a couple of weeks and both myself and my husband have had the best night's sleep in a very long time, everyone who has seen it says it looks like something out of a magazine. The bed has been manufactured to the highest standard and you can really see the quality, the delivery process and the friendliness of the boys who built it and ensured everything was to our satisfaction was absolutely spot on.

This company really care about their customers and it shows, I would not hesitate to recommend Nina and the team to other people and I would happily return to shop here again. If I could rate 6 out of 5 I gladly would!

After careful research on the internet for a suitable adjustable bed, I am so pleased I found Kingfisher Furniture. From the moment I made my initial enquiry, I felt like I was important. I had my personalised bed designed, hand built, delivered and assembled in just a few weeks. The fact I could select from so many options, including design of headboard, fabric, specific mattress types and weight bearing were all a bonus. I knew the bed was being built to my specifications and I was extremely happy when it finally arrived. I was kept up to date several times on the phone by the lovely Nina who explained about selecting headboard shape, which material and colour I could use, I was even offered a swatch of material to see if I was completely happy with my choice. My new bed arrived. I was offered a day and time slot, backed up by phone calls. The bed was assembled professionally and the delivery men were polite and took all the wrappings away with them. The handsets and their different functions were explained. I understand this company is small and family run - this possibly explains why so much personal help is given throughout the ordering and design procedure. I will be recommending Kingfisher Furniture to all my friends. The bed is exactly what I need, the price was very reasonable and was around a third of the price of a comparable bed I was looking at initially. Carmen Kemperman, North Wales.

From the moment I contacted Kingfisher Furniture I new it was the right company. Nina was so knowledgeable about all the products. With her help we were able with confidence to choose the correct bed and mattress that suited our needs. Updates on the process of our order and delivery arrangements were first class. The bed was delivered and assembled in a professional way with all packaging removed. We have now had the bed 1 year and I can say that it is the most comfortable bed we have ever had, The bed still looks and feels like new thanks to its quality construction. We would like to thank Nina for her expert advice and first class service. I have no hesitation in recommending this company.

We purchased our Jay-Be sofa bed from Kingfisher Furniture based on their website, other reviews and the delivery/white glove assembly service included in the price. As soon as our item was ready for delivery the communication from Kingfisher (Nina - so on the ball and professional) and the delivery company they use was excellent. I am delighted with the whole experience, including the removal of the packaging after assembly. So refreshing to deal with people who take pride in their jobs.

What a fantastic shopping experience.
I found Kingfisher Furniture online and from my first telephone call I was looked after. From confirming my requirements, order, regular updates to delivery and then a call to confirm everything was ok.
This was real customer service.
Thank You
Terry

Hello all at Kingfisher Furniture,

My mother left the care home and is safely and comfortably in her own flat.

That comfort she is experincing is largely due to the fact that she is having peaceful and supported sleep on the adaptive memory foam mattress in her fabulous adjustable bed.

Thank you so very much for everything your team have done. The amazing Nina and the delivery and installation team of Neil Jasper & Brian Jones.

Would not hesitate to recommend your amazing company. It's more than making money it's delivering expectations and you've done that.

Thank you

I chose Kingfisher as Nina was such a great saleswoman- charming, very helpful, endlessly patient, and full of good advice - no other company I called came close! The bed was delivered today and the team delivering were also great; careful, helpful and happy to answer any questions and show me how the bed worked. One of the better experiences I have had whilst refurbishing a property.

We recently purchased two adjustable single beds for my elderly parents and contacted Kingfisher by phone. I dealt with Nina who was extremely helpful and professional. She was able to guide me through what I needed with expert advice. There was no pressure selling, and we ended up with exactly what was needed at a very reasonable cost. The beds were delivered before the date promised. The delivery went relly well and the fitters were very polite and helpful and set up the beds very quickly. The after sales service has been excellent and we would have no hesitation in recommending Kingfisher Furniture and for the kind helpful service that Nina provided. We were really pleased.