Futon Company - Battersea
100 Battersea Rise, London SW11 1EJ, United Kingdom
4.5
53 reviews
8 comments
FR6J+8H London, United Kingdom
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Monday: 10–18
Tuesday: 10–18
Wedneasday: 10–18
Thursday: 10–19
Friday: 10–18
Saturday: 10–18
Sunday: 11–17
Tuesday: 10–18
Wedneasday: 10–18
Thursday: 10–19
Friday: 10–18
Saturday: 10–18
Sunday: 11–17
The company refuses a refund, however, the Sr. Customer Services Coordinator makes this offer: ‘If you would like to purchase a second Futon which is firm but softer and suitable for everyday use, I would suggest purchasing the Ultimate Futon.’
Clearly I was wrongly informed on what mattress I should get and ended-up buying something that does not match my needs because I was never told that this mattress IS NOT FOR EVERYDAY USE.
I DO NOT recommend this company for their product and customer service.