Bensons for Beds Salisbury

So this is not a complaint about the store but the customer service afterwards.
After having a mattress from Bensons we complained about the mattress sagging, eventually after 9 months bensons sent at accessor out who stank like a ashtray!!!!! Who agreed the bed was not right and said will take a coupe of days for Bensons to contact us. 3 months later and still no contact. We have sent a number of emails and now the company have blocked our email address and they don’t deliver.

We even went back into the store who chased up customer service for us they where even lied by as they were told customer service would be in contact within a 3 to 5 days that was over a month ago still haven hear from them.
Called customer service again we where number 66 in a in line 1.5 hours later still number 33 kind of tells you all you need to know about this company’s customer service. Completely fed up now.

Avoid at all cost and don’t believe there warrant best advice I can give
is get yourself down to Dreams as surly they Cant be as bad with their customer service as Bensons are a complete shambles

Thanks to your sales assistant Zaniz who was so helpful and friendly today. Very professional and knowledgeable without being pushy and over-selling, yet she made me feel important and valued. A five star experience deserves a five star review!

Was served by a lovely lady. Zania. Helpful, polite and very knowledgeable. You can't go wrong here.