Arcoaf Appliances & Furniture

I checked for the product online and went to the shop an hour later. Very friendly professional service, and extremely rapid delivery and prompt installation. I will definitely go back to shop for more Kitchen appliances and I will spread the word about Acoaf Appliances & Furniture Chadwell Heath.

My Zanussi washing machine wouldn't drain water, neither will it spin the clothes. I called on Arcoaf Appliances as was recommended by a friend. The friendly and helpful engineer came round and promptly fixed the problem. All the time he was fixing the machine, he maintained good rapport with me, giving me helpful hints to avoid the problem reoccurring in the future. I will definitely recommend this company to anyone who wants an honest and affordable repairs carried out.

Went to the store to purchase bedroom furniture after terrible service and a no-show from a well known company. Arcoaf is amazing! I purchased a full bedroom set, delivered straight to the bedroom, fully built in just a couple of days. Fantastic service, friendly helpful staff, great quality and excellent prices and delivery was done around my schedule not theirs. Have already recommended them to friends and family. Will definitely use them again. Top marks 👍

I experienced the worst customer service when i contacted the store 2 months after the waahing machine i brought stopped working. The guy just said he wasnt sure if he could fix and could not pick it up even though i was in warranty. I ended up dropping the machine off to the shop to be fixed. I then had to pick up the dodgy machine after it was apparently fixed. As expected, the machine was not fixed and is now wasted. The goods do not last so i would not bother waste your money here. Also, the staff working there do not honour the waranty. I feel i have been cheated by these fraudster's.

Reply to seller 11/02/2021 - using covid as an excuse for bad customer service is not acceptable. You stated that i needed to pay you £20 for you to be able to pick up the damaged machine that should never have been sold. I guess you wanted more money rather than concerns around covid. A company that uses covid to make money of customers is beyond appauling.

To clarify, i did not pick up the item originally. I brought a waching machine and fridge and paid for delivery. The machine stopped working within 2 months and the fridge was disgusting and smells even when you clean. You still refused to pick up the machine as you wanted more money.

I provided the receipt when i dropped off the faulty washing you sold me. You pretended to fix it, but clearly you are not happy dealing with repairs as when i picked it up there was no difference. You should not offer waranty as you do not intend to honour it. I plan to report you to the trading standards so no one else experiences this type of fraud!!!

I bought a brand new gas cooker yesterday and it was delivered within a few hrs. The staff were helpful and there was no sales pressure. I was told that I have to register my appliance to get the manufacturers 1yr warranty which I did as they don't cover the warranty. Some shops do offer 6 months breakdown guarantee, but I did buy in a rush.

Nadeem came out to fix our fridge that was leaking water. Our fridge door was lopsided which meant the door sealant had a gap in it allowing air to pass in. Nadeem fixed it in 25 minutes. His prices are very cheap and I would highly recommended him if you have any domestic appliances that need repairing.

I placed the order at 3pm. I received a call from Arcoaf at just after 4pm and my Freezer was delivered 5pm. Absolutely amazing service I cannot believe how fast this happened and the such friendly and helpful service. I would totally recommend Arcoaf to a friend and anyone else reading this review. Thank you Arcoaf

They delivered and installed my Bosch washer dryer...they had to come around back, up the stairs into my first floor maisonette...they also tried to contact me all-day for a time to deliver...I called them at 5pm at work and said they could deliver after 6pm which was fine by me. They were very accommodating, friendly and even gave me some tips to take care of the machine. Fantastic service 👏.
Thank you. 😊