Caribbean Blinds UK Ltd

Our recent installation of a Caribbean Blinds Living Pod was an unparalleled success. From the first visit by Stuart to the final completion was perfect from start to finish. We were kept informed of progress and every dead line was met. The team of Tim, Andrew and Chris, who undertook the installation were professional and a real credit to the company. We have no hesitation in recommending Caribbean Blinds without reservation. The whole experience was superb and exceeded even our high expectations. Thank you! Serial No 45270

We have had our Outdoor Living Pod for about 15 month and couldn't be more pleased. It has been withstanding a huge amount of snow, rain and high winds in the winter and the right amount of shading in the summer. it is a stunning bespoke structure of high quality materials and blends in perfectly with our house. Stuart came out to measure up on a cold November morning and went through everything with us and answered all our questions, the visit was conducted in a very professional, pleasant (no hard sell) and knowledgeable manner. We had various ideas ourselves, having visited the company earlier in the year and with his expertise, we came to an even better solution. The installation took three days in frosty February by a delightful team of their own installers. The team was courteous, polite and very capable and talented, everything went together no problem and this amazing structure was soon part of our house. We are so happy we went with Stuart's recommendation and ideas and will never look back. We can highly recommend the Outdoor Living Pod with louvered roof, infra red heaters and LED lights for an all year round alfresco experience.

We are delighted with our Deluxe Canopy which was recently installed to cover our swim spa pool. The ordering and installation was very efficient and the result is a canopy which links our spa pool to the gym and perfectly compliments our fitness facility.
The louvered roof is attractive and functional providing cover from rain yet it will quickly open to allow in the sunshine.
We would happily recommend Caribbean Blinds to other customers looking for a canopy that offers both great design and versatility!

I recently had an outdoor living pod installed but with custom fitting to the guttering at the rear of my house over my deck so that are are only two support posts.

It’s only been a couple of weeks and we haven’t had the best of weather since then but it’s already improved our experience of being out in the garden and despite some fears that it would be too big or too imposing, it does blend in and just oozes quality. The team were great and the thing is just brilliantly engineered.

As an installer these awnings are always a pleasure to fit. A real premium product. My end customer was delighted.

Great concept especially in the changeable weather we get in the UK. I'd been looking for something like this for months, as I was replacing a glass covered outside kitchen.

The installation was completed in five days, but the extras that I requested which was to infill over a brick wall proved to be tricky for the "experts". The side leaked constantly for months, and there's is still water seeping through due to the aluminium sheets not aligning properly. It was "fixed" with aluminium flashing tape which my neighbours have commented on.

The Pod itself is supposed to be guaranteed for 5 years, but beware of the lighting strips as they are only warranted for one year. `All mine have failed in just over 18 months. Last weekend one on my four heaters wouldn't turn off, and it's not covered under their warranty.

As I say Great Concept, but shop around because my experience is that after installation you'll be left wanting for the most important aspect... moving parts and electrics.

We recently had an Outdoor Living Pod installed and the service from start to finish has been outstanding. The quality of the product is exceptional, the team who carried out the install were amazing, they left a clean and tidy site and run through everything with us once they had finished. Highly recommend.

Avoid at all costs!

After messing me around, they finally came and fixed an issue on warranty and then after the fact had the cheek to issue me with a £300 bill for the warranty work.

They claim this is in line with the contract and it is absolutely not. Since then, they have been harassing me with invoices for the £300 that is not due.

Further to the sellers response:
The only reason I had to take the sensor off was due to Caribbean Blinds failing to come out to fix the issue when asked. They also know in advance that I had removed the sensor (under their instruction) and I could not find the sensor. There is no contractual basis on which to charge me and the work was stated to be done under warranty, without condition and issuing a bill afterwards by trying to impose new conditions is totally unacceptable practice.

Amazingly, they have stated in their response that they'll stop harassing me if I find the sensor (which could only be worth c£10), whether it is faulty or not. That shows just how petty they are as well as being totally wrong in falsifying a requirement for me to pay.

Avoid!!!