SWSS BMW

Took my 3 series here for servicing and repairs. It was my first time with SWSS. I found the price to be very reasonable and vehicle check video was thorough and picked up a few small things I’d been wanting to get sorted for a while which was really convenient. The small things they picked up left me feeling confident that the car had a thorough check.

The staff clearly had expert knowledge. For all work, the issue was pointed out in a video and explained and all suggested work was sent over in a link, giving pricing for each job. I thought this was great as the pricing was transparent, with clear documentation of why each job was needed. Also meant there was no surprising bills when I went to pay as all work was agreed in advance based on the live quote given on the link. The car now seems to be running well and all the service icons are green.

Above all the staff were helpful and friendly which goes a long way.

Thanks a lot, I am really happy with the service!

First time using SWSS BMW and I was highly impressed. I booked my X3 in for a service and investigation repair work. The service received exceeded my expectations, I received regular updates during the service and repairs. SWSS BMW is a professional customer focused garage offering the first class workmanship you would expect at a main dealer. All of the staff I dealt with are friendly and have great customer service. I highly recommend SWSS BMW and will be back for my next service.

Absolutely brilliant Stuart the manager was so helpful and polite they serviced my Bmw dropped car off 9am pick up time 12 mid day Great service
Thanks
Mr and mrs Evans

Excellent, had the air suspension repaired on my X5. Customer service very similar in what’s offered but to a higher standard than a BMW dealership with things like a video health check sent by email/text and valet service on completion of the work. They have all the BMW equipment and are very reasonably priced. Workshop is immaculate. Staff really good and Phil was very helpful. Will definitely return.

Excellent garage been here a few times to service my BMW, Phil and his team are very helpful and knowledgeable on all BMWs and mini , and offered me a lift to the bay and back, prices are reasonable much cheaper than main dealer, and you get a full video check on your car, will definitely be using SWSS in the future, it’s nice to find a good honest garage, great job to everyone at SWSS,

Took our Newly acquired BMW X5 to these guys who phoned and told me exactly what the job entailed and broke down the cost of the job , upon free health check they also contacted me with video and proof of a few minor problems. They never pressured me into having the extra jobs done but I wanted them doing. George and Co are very professional and so easy to talk to and help with any concerns you might have. I cannot rate them any higher, and will definitely use them again . Thanks Lads for everything

Probably the best service I have ever received from a garage. Their workshop is squeaky clean and their attention to detail is brilliant. They are a honest bunch and won't try to get extra work out of your car. In fact they almost do themselves out of work by bring honest.
Highly recommend.

I took my BMW M135i here for a water leak I was experiencing through the cabin. Gareth, explained everything that was needed to diagnose the leak and was completely upfront and honest about how long it would take along with given me occasional updates via email and telephone. I was 100% satisfied with the service they offered and thank you all at SWSS. The zebra cleaning of my floor mats was an lovely touch :) See you next year