Koo Style
Unit 14/8, Camden Stables Market, Chalk Farm Rd, Chalk Farm, London NW1 8AH, United Kingdom
4.3
53 reviews
8 comments
GVR2+QW London, United Kingdom
Location reporting
Claim this location
Monday: 11–19
Tuesday: 11–19
Wedneasday: 11–19
Thursday: 11–19
Friday: 11–19
Saturday: 11–19
Sunday: 11–19
Tuesday: 11–19
Wedneasday: 11–19
Thursday: 11–19
Friday: 11–19
Saturday: 11–19
Sunday: 11–19
First the collection has to be picked in Luton and they don't give the collection date until you purchased it. Mine took 3 weeks to be announced and if you are not available on that date, wait for another 3 weeks or pay ~£40 more for delivery.
Then the stock is sheeit!! Litterally 20% of the stock was A or B stock, the rest needed a proper rework, requiring a sewing machine and a lot of time (massive holes, massive stains).
I contacted the customer service. They didn't see the problem with that stock (see photos) but only offered a refund if I returned the whole lot to Luton or pay another £40 for delivery.
Well, first and last time for me. Luckily I found a better wholesale place and their customer service is amazing!
Stay away from this one and save your money!
I have brought from them several times and the quality is also great.
The team are talented creatives that are so helpful and even shipped my order in time for Christmas - a very happy customer
When giving feedback on there eBay shop they have it removed so others can’t see there poor practise save your money and shop elsewhere.
Following on from the sellers reply, they never gave me a return option they just fobbed me off when I sent them a message regarding the quality, expecting me to accept their poor product.
It’s just a shame I can’t leave 0 stars because they would absolutely qualify for it.