Lottielew Bridal
15 Suttons Ln, Hornchurch RM12 6RD, United Kingdom
4.9
48 reviews
8 comments
H639+8M Hornchurch, United Kingdom
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Monday: 10–17
Tuesday: Close
Wedneasday: 10–17
Thursday: 10–17
Friday: 10–17
Saturday: 10–17
Sunday: Close
Tuesday: Close
Wedneasday: 10–17
Thursday: 10–17
Friday: 10–17
Saturday: 10–17
Sunday: Close
from the moment I rang Lottie Lou, panicking saying 'help, I'm an older bride and I don't know what I'm looking for!!' I was put at ease. I was invited to come to the shop, not obliged to buy, but for a chat and advice. I was greeted warmly and professionally by Michelle and her mum, and the whole experience from then on was excellent. She dismissed my concerns at being older and showed me dresses that could suit me, and there it was, my wedding dress, perfect in every way. Again, no hard sell, but a lot of time and patience and respect shown to me. I went back and ordered the dress, and felt a million dollars on my fantastic wedding day, complimented by everyone, including hubby, that the dress and me in it, looked amazing.
Michelle's excellent customer service combined with her professionalism and personality made this experience a joy, thank you Michelle.
We purchased my daughters prom dress from here.
The service is amazing, Michelle is an absolute star.
Highly recommend.