Ruby Frances Bridal

As wonderful as the experience of being in the shop and trying on the dress was, the after experience was terrible. My fiancé and I called the wedding off after extremely unforseen circumstances. I lost all my money toward the dress.

At the time, due to the circumstances, I didn't consider the implications of this but now that the emotions have settled, I realise how wrong this is and I hate to say it but it is.

I lost all my money and I walked away without my dream dress because of circumstances that I didn't bring upon myself.

I'd understand keeping the deposit, but keeping all the money I paid on top of that (as well as the dress that I chose, wore once and never touched again), to then end up back on the shelves is very wrong.

They made a lot of money out of me and I lost the love of my life and the dress of my dreams.

It has taken me 3 months to leave this review and I don't leave it easily but I've had to in the respect of other women/men/non-gender that have to go through this too.

To first lose your love and your entire future and then to lose your money on your dream wedding dress with nothing more than 'it has been a hard 2 years for us' is pretty crass, without the emotional turmoil that I have had to endure.

Most beautiful range of dresses and amazing service. Cannot fault it!

Thank you to the amazing team at Ruby Frances for helping me find the perfect dress! You were both super friendly and helpful, and I was delighted to be able to find a dress that I loved at such good value. 100% recommend to all brides to be! ⭐⭐⭐⭐⭐

I can’t recommend Ruby Frances Bridal enough. The store is owned and run by two lovely ladies Katie and Sophie who are two of the kindest people you will ever meet. They have been so helpful with not just the dress but have given really helpful advice on so many other wedding things too!
Ruby Frances specialise in ex sample designer dresses for a fraction of the price and also offer interest free repayment. The dresses are all just beautiful.
I can’t think of a single reason why Ruby Frances shouldn’t be everyone’s first and only choice! Ruby Frances is the only place I visited and I found my dress on this first visit. Finding ‘the dress’ can be quite a daunting experience but I was made to feel so at home. Sophie and Katie want you to find your perfect dress, and the experience is very much about this. I had been intending to visit another bridal shop in London a couple of months after my first planned appointment with Ruby Frances. The thought of it though was quite stressful, the store in question sold tickets for their ex sample event and the actual experience sounded like a Black Friday nightmare. Ruby Frances only see one bride at a time and it really is such a special experience and I cannot empathise how relaxed it all is. You can bring your family and friends to get their opinion too. I could go on forever.
Ruby Frances, Sophie and Katie are all truly amazing and dress shopping was one of my most favourite experiences of the whole wedding experience because of these lovely two.

Beautiful dresses at affordable prices. Staff were amazing and really know their stuff, highly recommend a visit!

I had the perfect experience finding my dream wedding dress! The ladies were so helpful and couldn’t have done more for us. The size range stocked in store is also amazing, so many beautiful gowns to choose from. Thank you Ruby Frances, I can’t wait for my big day!

I can not recommend Ruby Frances enough if you are looking at purchasing a wedding dress or accessories. Sophie and Katie are warm and friendly and made the whole process enjoyable and stress-free. They were supportive throughout COVID and were considerate when booking appointments to fit around my job. Thank you girls.

I was very nervous to try and find a dress but the assistant was so so lovely and made me feel so at ease. It was such a lovely experience and throughly enjoyed it whilst finding the perfect dress at a very good price! would definitely recommend!!