Juliettes Bridalwear & Kilt Hire
11 Quay St, Dumbarton G82 1LG, United Kingdom
4
16 reviews
8 comments
WCVH+4H Dumbarton, United Kingdom
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Monday: Close
Tuesday: 10–17
Wedneasday: 10–17
Thursday: 10–17
Friday: 10–17
Saturday: 10–17
Sunday: Close
Tuesday: 10–17
Wedneasday: 10–17
Thursday: 10–17
Friday: 10–17
Saturday: 10–17
Sunday: Close
Almost spoiled a great day all for a primark shirt with no buttons.
customer service/anger management training needed urgently.
Phoned to complain and was told 'we close at 5 but I suppose I'll need to wait on you coming back won't I, I'm going out tonight though so can you be quick?' This is the night before the wedding when I have a million things to do. Unnecessary stress.
My mum tried to return them on Monday to the paisley store, it was closed. Tried phoning, got no answer.
Then received a phone call on Tuesday from steven who verbally abused my mum. They returned the kilts once the shop finally was open. She was however unable to get a kilt from an untrustworthy usher.
Steven then gave my ushers personal phone number to another customer for the customer to phone him!! Unbelievable.
Prices are good, but save yourself the stress.
Unprofessional. Incompetent.
Her advice is so on point and she helped me find my dream timeless gown.
Our groomsmen all used the Dumbarton shop to hire kilts, and my husband had his kilt in his family tartan made and bought from them. It was stunning and a great great price!!