Lillys and Lace Ltd

DO NOT BUY FROM THIS PLACE! Absolutely appalling customer service. I ordered a dress 8 1/2 weeks ago and placed a deposit of £50 at their request. At no point was I asked to pay any more than this - although I would have paid more of a deposit, if I had been asked to. I was told I would have the dress within 2 weeks. After 3 weeks, I hadn't heard anything so rang them to check on things, and was fobbed off with an excuse. This pattern continued for weeks. I rang again last week and was told the dress would definitely be in the shop this week. Again, no contact from them. I rang them today and was told they wanted more money from me to order the dress ?!! I don't think so! Buyers beware. Trading standards are involved. I would not have put any stars, but sadly I had to put 1 as I could not post without it.

Brilliant....Very very helpful, down to earth and friendly. My daughter went there for her prom dress and she also felt comfortable. Would definitely recommend this place to a friend.

Professional friendly service with outstanding quality. Would not go to anyone else. Beautiful dresses and superb workmanship. Thank you Donna.

Great bridal, prom and alterations boutique in Aberbargoed. Donna is a very talented dress designer and seamstress. An amazing woman business owner who has worked in the bridal industry for over 30+years. Would highly recommend.

Excellent service from a very experienced seamstress. Very knowledgeable and gave good advice. Beautiful dresses, just wish she did wedding flowers and mother of the bride outfits. Thanks for a great evening of the final wedding dress fitting.

Visited the store today to find a prom dress for my daughter, the lady was amazing at helping us & explaining the type of alterations she can do. Found a beautiful dress. Cant wait to go back for final fitting 😊

Very friendly lady who owns and does all alterations herself. Excellent quality dresses that are made to fit perfectly. If you want a prom, wedding dress and assesories this is the place to go. Both my daughters were extremely happy with their prom dresses

Lovely Prom dress my Daughter looked beautiful and Donna spent a lot of time getting the dress perfect. Thank you