The Undercroft Restaurant

We went here for a coffee break whilst we we were exploring the beautiful / historic Durham Castle. We were amazed by the taste of scones and how big they are for £1.80. You probably can share a scone between two adults. The service we received was very good, coffee/ scones were good and reasonably priced, the seating area is very glamorous. I would definitely recommend The Undercroft for a coffee / tea break. Thank you.👍

Very good selection of food and drink the Lemon Cake was lovely. Took a while to get served though. Lots of giggling from the kitchen. But all staff very polite

I ordered a tuna sandwich without cucumber. They served a tuna sandwich (very salty) without cucumber, with a side salad that was 50% cucumber. Shame.
I wouldn't normally mention this, but I was unable to pay for the sandwich despite lots of staff being around, because they were all dealing with unhappy customers who had paid for 2 portions of quiche when they only had one available. The manager told the staff that they were wrong and there was another in the kitchen. Turns out she was wrong and there was not.
Not a good day for the Undercroft.
Maybe just one bad day.

Good place but FOOD quality is poor.

Fab place , food offerings looked good , well priced , wished we had discovered earlier..

Great food and drinks, lovely atmosphere and reasonable price. We'll worth a visit.

Enjoyed a superb lunch here when last visiting the cathedral. Great food, great coffee and 5* service. It makes the food taste even better knowing that any profit they make in the restaurant will help to keep this beautiful cathedral in the fantastic condition it is.

The food always looks good and is well cooked but there is one big problem. They dish the hot food at the far end of the counter and then send it along to the till for payment. If there is a queue then you can wait a while before you collect and pay. By then it is lukewarm and by the time you are half way through it is cold. Best for cold snacks and cake but not for a hot meal