The Merry Miller
Cothill Rd, Abingdon OX13 6JW, United Kingdom
4.4
484 reviews
8 comments
MMVC+75 Abingdon, United Kingdom
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Monday: Close
Tuesday: Close
Wedneasday: Close
Thursday: 12–14
Friday: 12–14
Saturday: 12–14
Sunday: 12–18
Tuesday: Close
Wedneasday: Close
Thursday: 12–14
Friday: 12–14
Saturday: 12–14
Sunday: 12–18
We went for a late 6pm carvery sitting and I will say the food is excellent with a fantastic selection of veg, massive Yorkshire puddings and great meat and roast potatoes on offer, can't fault the food. The burger also was very good with a good helping of chips and side salad. However; we asked for some mayo and ketchup for the burger and again after 10 minutes I went to ask one of the staff if they could get some for us. I should point out the boiler has broken at the pub so it was very cold there (to the point where we offered blankets) so the burger was getting cold very quickly. Another few minutes went by and still no mayo or ketchup so we asked a 3rd member of staff who said 'they were too busy'! We then asked for the burger to be returned to the kitchen to be kept warm whilst we waited for the mayo/ketchup. About 3 minutes later the mayo and ketchup arrive without a burger! A few minutes after that a new burger did arrive so that was good service, albeit to a problem that shouldn't have existed. I should mention that the girl who originally forgot the mayo/ketchup apologised and said 'the burger had been removed from our bill and that she would pay for it', generous but again slightly unnecessary.
After our meal we got the bill and indeed there was no charge for the burger (but service charge was on the bill) and we felt bad for the girl paying for the burger so went to the bar to get it added back on our bill only to have the owner refuse to add it on stating 'we shouldn't be chasing staff around the restaurant'. We were shocked at such a response and we will not be returning. Great food, very poor service.