Soundproofing Store

Phil from Soundproofing Store has advised me on numerous occasions on various issues concerning my flat - from impact noise from neighbours’ footsteps upstairs to airborne sounds of the ground floor neighbour chatting away on his phone at night. I have found Phil to be among the most knowledgeable specialists out there in London. He really knows his stuff. Always ready to help and provide good advice. Truly great customer service and very reasonable prices. Highly recommended.

The product is excellent, I'd strongly recommend accepting the 6cm lost room space and going for the reducto clip system over the plasterboard.

My neighbours are incredibly loud and live in the bedroom which connects to mine through a party wall. I could hear their full conversations, TV and other noises you don't want to hear, it sounded like they where in my house. 3 weeks after installing the system I haven't heard a thing in my bedroom and it's made a huge difference to my quality of life.

The stuff is incredibly heavy so you need at least 2 people to install and it took about a day to do everything, if you're not a confident DIY'er I'd recommend not doing it yourself.

Marked down a star because delivery was very expensive and I had an awful experience, first shipment turned up broken and the second got delayed by a day after having to wait a week for a new one.

Helped me spec some soundproofing for my new home with a small recording/teaching studio on the ground floor. Fast turnaround, really helpful staff and I can work in the evening now without waking my young son sleeping directly above. I wish I could say the same about the cowboys who fitted it all. They ignored the documents I printed (which are very clear and very good!) in multiple ways, even after I literally walked them through all the important points. Imagine my disappointment when I came over to find a thin strip of Soundscreed on one edge of the room.... Luckily it still seems to work great and even when teaching bass lessons, he's sleeping through it all. Never heard a noise through the party wall either, except feint dance music when they really REALLY pump it through the open fireplace. I would expect this as I picked the balance between thickness and actually needing space in the room and the fireplace is fully open. Overall, I would consider it money well spent. Only downside is I'm stuck with a full roll of Tecsound SY70... Maybe the cowboys couldn't be bothered to use it on both sides of my alcove that was filled in or my measurements were off or something but the wife is sick of it and it's not the type of product I can get rid of very easily, let alone move around haha. I might perhaps stick it on the fire door of the studio.

I was promised next day delivery and had workmen set out for this. The items were not sent in time, they did not accept any fault and offered no refund for the delivery cost. Disappointed to have been promised something and not delivered.

Absolutely first class products and people, Phil is so helpful and friendly, the soundproofing wasn't the cheapest but its definitely the best, I did a load of research before buying from these guys, do the same you won't be disappointed
Paul &Ali
Wales

Fantastic customer service - emailed them about a soundproofing issue and received a bespoke and detailed explanation of what I needed to do - full marks to phil and the team!

Fixed soundboard4 as thin direct fix solution for voices heard from next door. Available media suggested good results and the thin composite nature of the board would replace a previous solution of isolated stud wall built next to the face of the wall and finished with high density plasterboard. This worked well but at the cost of 100mm off the room. Soundboard4 fixed direct to the wall promised to regain 70mm or thereabouts .....Didnt work at all. Supplier now suggests removing the board and refixing using isolating clips and resilient bars which to me negates the need and the space saving value of this expensive composite board. Disappointed in the board and the direct fix advertised solution. Quite expensive with no guarantee of success.

Spent over 1k last year, it has done nothing. We can hear the neighbours speaking/coughing through the walls. My husband fitted everything to the detail and got advice from yourselves on how to best fit it. Really wasn't worth the money. Wouldn't recommend.