Wickes

I have been here many times to get items that are not available in one of my local Wickes stores. This is easy using click and collect or just checking stock online by store and then just finding it on the shelves. As I am interested in bathroom and kitchen ware, I had good look around and was pleasantly surprised to find quite a good range on display.

Well stocked store, but very messy. So one point lost.

Sorry Wicks! I obviously found an unhelpful member of staff. Asked for a toilet plunger and where would I find it. I was told they only had one in stock......I only wanted one! Was told to go to back of shop and two rows to left. Well I searched and couldn't even find where it might have been. When I've been searching and ask for help I dont expect just a point and kind of good luck finding that attitude.
Walked out after a unsuccessful hunt and found what I wanted at Screwfix! Shan't bother again with Wicks.

We have purchased our kitchen from wickes.
Wickes doesn’t have a clue how some of their items are installed. They failed provide instructions.

Solid worktop booking is a nightmare as well as any other customer support. They have number of times failed to book us in the the templating.

Designer did his best but overall it’s a very stressful process as it comes flat pack with some of them doesn’t contain instructions or no fixings.

Wickes wants fortune to install the kitchen and encourages people to install it themselves but fails to provide solution to their products. It’s a back and forth between the designers and costumer service.

I won’t even buy a paint from Wickes.

The lads were so helpful today, helping my partner with a circular saw that he bought from you ,and couldn't change the blade, 😊

Our kitchen designer Matt has been exceptionally brilliant in creating a design that captured our requirements seamlessly. Right from the survey to a follow-up appointment, he was efficient and insightful with his suggestions. The whole sales process was quick, professional and clear. It was really down to Matt that we chose our kitchen with Wickes. After-sales and installation, Phillipa has been helpful in getting issues sorted.

Due to a storage tank in the kitchen, the design required custom fitting and imagination which was well executed by Ivan - one of the best professionals I have come across. He ensured the kitchen was fitted to the highest standards and without any hassle to us in terms of missing parts. He enjoyed the job and engaged us in decision making at the right time. Ivan worked well with our stone fitter and completed all follow-up issues raised rather promptly.

Overall, we are very pleased with the decision and highly recommend Wickes, Epsom.

Independent Motorrad service centre in heart of chessington industrial estate, genuine BMW parts and servicing diagnostics, close to chessington North Station and junction 9 M25.worth a look, also does custom r80s

Easy parking and next to Sainsburys, Burger Van in car park too. Smallish store, DIY essentials, few staff and long queue at the one till open.