Nationwide Building Society

It is a good bank that can understand you and treat you humanely.

Im giving 5 stars for that lady who took my 7 £ and put them in my bank account even if she didn't had to do it she is a star ! Tell her i love her yeah ! She is your best employee!

Small branch and not open as long as others on weekends, however they normally always have two cashiers -who themselves are professional, which helps keep queues down -compared to Natwest next door

I was impressed before but this morning I called up and spoke to a lady who seemed to not want me to come in and just do it online. I was then asking her something and she said "Thank You Take" Care and hung up. Am now having doubts about whether to open the Account

Always willing to help. Great friendly staff

Very friendly and helpful staff.
I have been a customer for years and have been treated with respect at all times. Not like some other banks that just want to deal with you as fast as possible.

Professional and courteous staff and services. Good bank to bank with. Visited the Hayes branch.

I have been a customer with Nationwide for many years. And, I have ensured that my credit card has always been paid in full every month. However, the treatment and lack of loyalty that I have received from the Customer Contact team has been diabolical. So, I will evaluate my current circumstances and if deemed appropriate I will not hesitate to close all 4 of my accounts with Nationwide.

Very disappointed!!