Nationwide Building Society

Friendly helpfull and knowledge able

I have been going to this branch for many years and have always found all the staff give a very friendly and proffessional service, they all the go out of their way to help with any quiry.

The staff at this branch can't do enough for you. They are so helpful

Staff great and nice to see people making efforts to help people stay safe

Great staff,very helpful,always smiling

This branch has gone down hill in the last 6 months. Counter staff used to be lovely particularly Bridgitt who was so polite, cheerful and very helpful.
Not bring able to get into branch I phoned up and asked a question. I was told all the information was online that I needed. I then said I didn't have access at the current time online and the person huffed and puffed , told me should would have to go and get the information. I felt like it was an inconvenience.
When she finally told me the answer to the question, I said to her that she was not very polite and her attitude was poor. She said 'i've given you all the information you need , your not very polite either.' I asked to be put through to the manager ....she told me she was the manager!
Being a manager and an ambassador for your company you should not speak to people in this fashion and need a lesson in diplomacy and courtesy! Absolutely disgusting

Been coming to this branch for many years, the staff are really friendly and helpful. Always there to help you if you have a problem ,well done everyone. ✔

I have been coming to this Branch for over 30 yrs. The staff have been amazing sorting things out for me with so much help and kindness. Although staff has changed over the years, it is lovely that the same
e helpfulness and kindness is still there