Nationwide Building Society

The staff try to help and are friendly. Some stuff they can't do in this bank but it's not their fault, services in branch have been reduced.

a problem with this branch is the inconvenience when i find it has closed early without warning which is why i am considering opening an account at metro banks Borehamwood branch.

Not at all happy with the lack of help & poor attitude I received when I phoned the borehamwood branch. I needed help completing an online issue and was basically told that they were too busy at that time to assist. Admittedly I was offered a call back at some point. Having already spent over an hour trying to sort out the issue on my own I ended up using telephone banking service and was extremely fortunate to be diverted through to the Maidstone branch where I spoke to the most delightful lady Anna. She was extremely helpful and patient and more importantly didn’t rush me. I couldn’t have asked for more. Only wish the Borehamwood branch offered the same level of customer service.

I went for my bank statement. They took my details and said after 1 hour later they will print my statement. One of the worse branch..

Wonderful service by caring staff

Always super helpful, especially the branch manager, my whole family have banked here for years and would never go anywhere else!

Excellent very helpful, recently visited Borehamwood Branch always help with my online banking and any queries.

Customer service is always amazing. All staff are so kind and always help me with what I need.