ShakeAway Kingston

An interesting experience for an OK milkshake that I probably wouldn't do again. I liked the idea but in the end even one of their normal shakes on the menu had a bit too much going on. Also was left with a lot of not fully blended bits at the bottom of the cup.
It was nice enough and fine to do it once, but for the price and the end result probably better off just buying one from McDonald's.

I walk all the way across Kingston to ensure I’m there in time before they close at 6, I arrive at 5:47, plenty of time for them to make a milkshake that takes 2 mins to create. They have multiple customers sitting in there drinking shakes and they’re creating shakes behind the counter. I walk in and get told, that they’re not taking any more orders today. When they are still open! Rude staff and don’t want money / custom apparently! Would avoid if you want anything that resembles customer service! Would give a 0 if it were possible.

Felt very dismissed when I came and asked how it works, wasn’t told much. Not informed in any way that every extra for frozen yoghurt is £1 even tho I asked them about it. Wasn’t told a price when paying either, no recipe. And waiting as if they are milking the cow for the milk to make yoghurt

Came here, it was quite quiet in town for a Saturday. Only maybe 6 other customers in store.... I stood at the till for a good 10 minutes with no one else in front of me. Not even greeted. I think 3 or 4 people are all working, all behind the counter.... Just ignoring me for 10 minutes!!! They took my order finally. I waited a further 15 minutes while they only managed to make 4 orders during the whole time between them. When I got my milkshake I said thanks to the lady who didn't even bother to look at me.

Clearly all the staff in there hate being there. I asked for banana and peanut butter. I am almost certain that they just put a few peanuts in and not actual peanut butter. I didnt see them put the peanut butter in but I certainly watched them open banana and split it in 2 then place it in a cup without gloves on. I got bored of staring at my banana in a cup after a while so sat at the back of the store and waited for the milkshake. when I did get it it wasn't even cold, was bland and I threw it in the bin half drunk.

I had my first Soda Shake (Dr Pepper) from Shakeaway and I was quiet impressed with with flavour as it reminded me of a coke flat that I had over 20 years ago.
I will definitely be coming back for more again.
Also friendly, fast and efficient staff

Customer service is pretty bad and very slow. The dark skin girl who works there might as well get a job working at Karen’s as she is so rude, and clearly hates working there. Shakes taste ok though. Shame about Karen.

I would take some reviews by previous people with a touch of salt, some people wanna watch the world burn/ think they have a following 🙄

I have never had bad service in shakeaway Kingston as I always look out for shakeaway on my travels with work, the staff always seem super helpful and clearly follow food safety/ hygiene perfectly as I have certain allergies.

I can also confirm (unlike the previous review) the banana and peanut butter shake is fantastic and YES it has peanut butter as just peanuts are not an option on the menu.

Thank you shakeaway!

WALTHAMSTOW NOT KINGSTON: I have been to a numerous amount of shakeaways in my lifetime, always been disappointed that there was not one in London. I was extremely excited to find one in Walthamstow to surprise my other half, we came into the store to not be greeted, waiting for 15 minutes despite being in front of the line. I understand that English may not be the woman serving us’ first language, however, I ordered one large and one regular milkshake and paid the price for this however received two regulars! Furthermore, the milkshakes were the worst piece of drivel I have ever received in my life! Normally, I am very impressed with the quality of Shakeaway contrastingly this place is terrible! 6 people received their order before us despite us ordering before. To top it off, a security guard came in demanded his milkshake and he was given it thusly! NEVER BEEN MORE LIVID!!!! Travel to Ipswich for a better experience!
If shakeaway ever end up reading this… YOU OWE ME A DOUBLE OREO MILKSHAKE WITH WHIPPED CREAM AND MINI OREOS ON TOP! AND MAKE IT EXTRA LARGE!
P.s. (to the team behind the counter) HAVE YOU EVER MADE A MILKSHAKE BEFORE! IT WAS WATERY! HOW DO MAKE A MILKSHAKE WATERY!