Battels - Art & Coffee

Great atmosphere but suboptimal food and drinks. I really hope they do improve in terms of breakfast options and taste. Coffee cups and plates stained, overall was not a pleasant weekend breakfast despite good view and garden.

Unfortunately, from the owner down to the waiters, this is just a terrible experience. Our order was forgotten from the get go, waited an hour for 4 teas amd scones. Had to remind the staff that we ordered it many times.

Now...when the scones eventually came, they provided FROZEN cream straight out the freezer, and 1 tiny measly pot of jam, which is supposedly 4 peoples worth.

Staff where so so confused, as if we where asking for them to discover nuclear fusion, we simply wanted what we ordered. The shop was not even busy at all, yet 3 people in kitchen and 4 people on floor looked so increasingly confused and unprofessional. Owner was very condesending to us for wanting clotted cream that was not a icicle. Traditionally you would think it would come in a spreadable form for a scone right?

All in all, unfortunately I have to say this was a complete waste of time and money. Extremely avoidable.

Unwelcoming Environment:
It's [interesting] when you walk into a small local business, and with no other customers present, you stand there for 5 minutes before being acknowleged by staff.
Why kind of people don't greet and welcome patrons to their business?
Are they unaware how their money is made?
As an artist, these are definitely not my people. My only regrets is, I ordered a coffee when I should have turned around an walked out.
To be continued...

Always a pleasure to go to Battles. The staff are friendly and the food is really lovely (great coffee too). Served always with a smile. It's like a little bit of France in Harrow. Very relaxed atmosphere and it's doggy friendly! What I love most is they give opportunities for local teens and young people to work where other businesses may not, so not just a great café but a small business supporting the young people of the local community and give them a stepping stone to their working life. What's not to like !
Andrew, Pandora and the team get 5 stars.

Love coming here for a breakfast, brunch and lunch! Love the Battels omelette! Such a nice ambience, with gorgeous art surrounding you. Plus there is a beautiful little terrace with views over Harrow on the hill and beyond!

Popped in again recently with the kiddos for a midweek hot chocolate with marshmallows treat, and they really hit the spot! 😋

I love this coffee shop, because it has a wonderful atmosphere, the food is great and the customer service is excellent. Every time when we visited this coffee shop, we always received kindness, great food, and fast service. 5+ star, definitely will come back.

Over priced food which lacked flavour, I'm still shocked at the price for what I had.

Lovely staff and space but menu needs more thought and flavour. The price needs to match expectations I got an overly priced panini with a knife and fork. Why oh why?

Food was amazing. The crepe and eggs and mushrooms, I loved them and would easily rate them 10/10.
On the other hand, the drinks were not as good at all, 2/5. Chocolate drink barely sweet and quite mild in taste, flat white coffee was closer to white americano with a bit of foam. I would expect more quality for a hefty bill of £50 for 2+2.