Henry's
3, Conrad House, Beaufort Square, Chepstow NP16 5EP, United Kingdom
4.1
81 reviews
8 comments
J8RG+Q7 Chepstow, United Kingdom
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Monday: Close
Tuesday: 10–18
Wedneasday: 10–18
Thursday: 10–18
Friday: 10–23
Saturday: 10–23
Sunday: 10–15
Tuesday: 10–18
Wedneasday: 10–18
Thursday: 10–18
Friday: 10–23
Saturday: 10–23
Sunday: 10–15
I'm well over 18. The situation could have been handled better
The food was average. Pancakes tasted store bought and the latte was underwhelming
Just lost 3 good customers through your rudeness. Definitely wouldn't recommend if you expect to be treated with respect.
Popped in for breakfast today, it is kept well cleaned and socially distanced with a really friendly welcome and service.
The food is absolutely lush and so nicely presented, for really reasonable prices.
A well thought out, laid back atmosphere. Would highly recommend a visit for breakfast!
Initially the guys went in and asked for a table they were rejected and told that they had no available reservations for the rest of the night. As we had had such a lovely experience with the day staff around Xmas when we went for breakfast I went in and asked if there would be any availability later on if we were to return. I was then rudely informed that the reason we had been originally turned away is because one of the group had ‘a rugby t-shirt on and a bright white pair of pumps’ and ‘this was against there dress code after 6pm’.
Firstly I appreciate there being a dress code, however when we initially asked for a table we were told that there was no space, this was a lie! the real reason was in fact the guy was judged on the way he was dressed. Secondly the ‘rugby top, was actually a £300 designer t-shirt and the pumps were also designer (not that this should decipher whether or not an individual should be aloud to enter a local bar). The two ladies arrived in heels and were dressed formally.
As a group we were all very upset, clearly this business does not need the clientele and has the ability to pick and choose it’s custom. Unfortunately due to this despicable experience we will not be returning or recommending to anyone in the community.