Sainsbury's Café

Sorry guys, the food is usually very nice, but the chips were cold and tasted as if they had been reheated several times.

There appeared to be issues with customers wanting refunds and tempers were frayed with staff at times. Service was slow as a result.

Sorry guys you usually do a fantastic job and value for money

Popped in for breakfast. Took over 30 minutes to get us food and it wasn't that busy there. Loads of staff not doing very much and looking fed up. One staff member was friendly who brought out the food. The salad with the omlette was hot but omlette was full and nice.

Long queues for overpriced food that we then have to wait 1 hour and 20 minutes for.
It was busy and the staff were friendly and helpful, but they clearly need more staff on to cope with the demands.
They couldn't even offer me my first three choices as they'd run out.
Not what you'd expect from a large superstore. I'll be in no rush to go back.

Good food in a pleasant atmosphere with a panoramic window, even if the view is mainly the A470.

However, service is slow. Although the staff are pleasant and helpful enough.

The decor is nice the staff also but the tea is served in a mug and l hate to say is only warm not piping hot.Its a shame because the cafes used to be very good.Dont get me wrong we still go in sometime but have a meal elsewhere.

Not clean at all. Dust around the tills, the cake counter top looked grubby, the floor by the window is awful. Maybe staff are too busy to clean because they're foraging for food. Food often runs out. I observed one lady trying to order a bacon sandwich, which had run out, the server's response was "we've run out". I thought a little 'sorry' may have been nice or maybe even a suggestion of an alternative. When I informed the lady that the Pepsi Max had run out, her response was, "Yes, we know". Again, no apology, or 'we're trying to sort it's or 'i'll put up a sign'. I have been a handful of times and each time have been disappointed, this time was the time for me to speak out. I've given one star because of a lady called Lisa who was very pleasant.

Update: terrible selection for young children, lots of food sold out and not even late in the day. Still hasn't improved.

Great place good food and service reasonable price.

Ordered a turkey baguette with a cappuccino very enjoyable and good prices to , cafe is always spotless when I visit Katie the server was very polite and patient