Kardomah Restaurant
Morris Buildings, 11 Portland St, Swansea SA1 3DH, United Kingdom
4.6
559 reviews
8 comments
J3C3+5W Swansea, UK
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Monday: Close
Tuesday: 8–15
Wedneasday: 8–15
Thursday: 8–15
Friday: 8–15
Saturday: 7–15
Sunday: Close
Tuesday: 8–15
Wedneasday: 8–15
Thursday: 8–15
Friday: 8–15
Saturday: 7–15
Sunday: Close
The ambience takes you back in history.
Do visit
Seated quickly, rushed to order, I'd barely taken my coat off.
Food was fine, hot, nothing to write home about.
Bill replaced a plate as soon as it was empty.
My daughter and I needed the toilet so as we got up and asked where it was, a waitress informed us we'd have to use the gents as the ladies had already been cleaned and was closed.
I asked my daughter if she could hold it, but said she couldn't.
As expected, gents stank of urine, we walked into a urinal and one cubicle. I was very unimpressed that they felt this was appropriate for a child to use.
On returning to the restaurant the floor had been mopped so felt uncomfortable walking on their clean floor but no one seemed to want to wait for paying customers to vacate the premises before cleaning up. It seemed we were the inconvenience.
Quite annoyed at myself really as I should have to just asked to use the ladies regardless and spoken to the manager if that was an issue but you try to be a good customer and conform. Next time I'd be much bolder if this happened again. But I don't plan on visiting this restaurant again. Definitely no customer service skills here.