I ordered a breakfast at 10:20am, 45 minutes later still no sign of my breakfast so I asked a passing member of staff if she could check how long it was going to be, 10 -15 minutes later I was told “ sorry the till went down, what was it that you ordered?” So I asked “ if the till went down so you couldn’t see my order, why didn’t someone just come and ask me what I ordered, not wait an hour without saying anything!” The cafe wasn’t even that busy, there was another gentleman complaining also about how long his breakfast was taking. I didn’t have time to wait any longer, so had a refund and left hungry!!
V
Cafe is OK, staff are courteous but not very friendly. Food is average although I wouldn't go for breakfast again, dried up and Luke warm.
Claire Sheppard
Awful and upsetting experience when arrived with family for coffee and food. Not covid safe at all. No one available to seat you and have to queue as a group to get food/drink before then being seated. One member of staff serving, making drinks and seating people. Not safe. You can not sit on a table larger than 4 people so if you are a family with more than 2 children you have to sit on two different tables! Absolute shambles. Avoid.
Georgia Harlin199 days ago
gave me expired milk and got my order wrong
Sian Penticost260 days ago
Service extremely slow, then when food arrived was missing 3 sets of sandwiches, girl said she hadn't been told about them, even though we asked for white bread as the children didn't like the seeded bread last time. When sandwiches arrived the adult one was exactly the same as the childrens. Also only buttered one side, a very poor experience.
Dylan Stephens2 years ago
Service is slower than the boxing day sales queue but food is above standard for supermarket cafes when it eventually arrives. Cafe could do with a clean and new furniture but the service should be a priority.
Neirin Rees2 years ago
Food was the standard quality you'd expect at Tesco cafe. However the service was incredibly slow- we waited over half an hour for our food.
Clare B2 years ago
Absolutely horrific, only now am i able to post. I went in November 2020. I ordered a nice sausage bap. I endes up with a egg yes egg sandwich.
