Beach Hut Cafe
Mumbles Pier, The Mumbles, Swansea SA3 4EN, United Kingdom
4.1
236 reviews
8 comments
H29C+JW Mumbles, United Kingdom
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Monday: 9–20
Tuesday: 9–20
Wedneasday: 9–20
Thursday: 9–20
Friday: 9–20
Saturday: 9–20
Sunday: 9–20
Tuesday: 9–20
Wedneasday: 9–20
Thursday: 9–20
Friday: 9–20
Saturday: 9–20
Sunday: 9–20
My brothers table got a lasagna and sandwiches, all of which were stale.
My table however eventually got half its order.
I then went in and asked to speak to someone in charge.
Josh spoke to me and much to my surprise he handled the situation very well and was very polite.
He apologised and said that he would give us some drinks and ice cream as an apology.
Due to Joshs great customer service I have given this review 4 stars and not less.
We will come back here again as the food tastes good and when there was an issue it was resolved very well.
Great work Josh and thankyou 👍👍👍👍
Make sure you pay for your parking as there are always wardens around (we noticed a few fines on cars when we were walking back to the car), you’re partially compensated for it by the cafe.
Went with an open mind, wasn’t impressed when a couple of weeks ago one of the staff told my in-laws to go elsewhere when they couldn’t order online, but our experience was good.