Cake Craft Shop

love your little shop, I had always went there for many years ago. I understandably it's difficult for staff to service busy customs. Myself deaf and experienced baker, I had been waiting for one of staff to service me, I do felt left out & think one of staff could be ignore me after long time to wait for service by staff. It would be nice if all staff get variety awareness training e.g deaf, disability, race, etc would be great helpful. I will come back and hopeful one of staff would service me this August.

This shop is amazing! The staff are not only professional and go out of their way to help you in every way, but also friendly and genuine. It’s a little treasure chest of everything possible you could need for that perfect cake! Great prices too! A huge thanks to Rita & Sue :) Highly recommended!

Very helpful staff, well stocked cake and bakery goods shop! I came to run an errand for a friend, and the shop had everything on my list, and the staff were very helpful, even checking with their warehouse for goods on the list! 10/10 would go back

Just called into this shop for the second time ever. Arrived at 4.35pm on a Saturday and was just about to pay when another customer walked through the door. The lady, presumably owner, with grey hair said loudly to her colleague 'We're open all day, people coming in at last minute make my blood boil'. Made me feel uncomfortable as one of your customers! You advertise that you are open until 5pm and should be grateful for your customers!

This shop has everything a cake baker needs and the staff are very helpful with advice for beginners Even for non bakers they have such a wide variety of ribbons and decorations you can make a plain bought cake into something individual and beautiful Highly recommend a visit

Always polite,knowledgeable and very helpful all the visits I’ve been,well done team keep it up

I have read some of the posts regarding staff attitude, one in particular thought it was due to her race, but I too have experienced this feeling. I am of Caucasian origin and when I have shopped in Bromley branch it happened to me, its as if they have their regular locals and your not in their gang. I have some knowledge of baking and decorating yet when I looked for advice was made to feel terrible and silly. I do feel there is a bit of a click in their so I only shop online with them rather than face that again

Everything you need and staff are experienced and knowledgeable