The Sweetest Thing Cakery
39 Warner St, Accrington BB5 1HN, United Kingdom
4.1
38 reviews
8 comments
QJ2P+PJ Accrington, United Kingdom
Location reporting
Claim this location
Monday: Close
Tuesday: 10–16
Wedneasday: 10–16
Thursday: 10–16
Friday: 10–16
Saturday: 10–16
Sunday: Close
Tuesday: 10–16
Wedneasday: 10–16
Thursday: 10–16
Friday: 10–16
Saturday: 10–16
Sunday: Close
Leanne made this beautiful cake for my son and I was very pleased with it until we cut into it at the christening to find it was raw and had a play doh like texture. Not only was the entire bottom layer raw, but the middle of the other layers were too. It was inedible and had to be thrown away in it’s entirety. I informed Leanne and I was very understanding and tried to remain friendly in the interest of resolving the matter. I told her these things happen and it was okay. Leanne offered me a 50% refund. Not wanting to argue for any more, I accepted although I do believe a full refund would have been more appropriate. What Leanne refunded was not half of what I paid. When I informed her of this I received a ‘hahahaha’ response.
Leanne did refund the remainder of the 50% but the laughing was insulting considering my sons christening cake was ruined and could not be served to our guests. I do feel that Leanne was trying to get away with not refunding the rest.
I am not confrontational and do not like to complain but I am disappointed with this service and the eventual response from Leanne. When it was raised with her via a third party, Leanne claimed that the cake was eaten. We could not eat around the raw bits of the cake I can assure you of that.
The overall cake was incredible. The whole process from designing the cake, getting tasters etc... was made really simple. Then the cake itself. WOW. The taste and look was commented on by all of our guests. It was truly spectacular.
I would highly recommend!!!!
Our wedding came round quickly and of all the things in the venue , we just couldn’t wait to see the cake. It didn’t disappoint and was exactly what we wanted. We also had mini cake domes that the guests loved!
After the wedding Leanne became my go to for every cake occasion. We’ve also started a tradition with her where we get a small cake on our wedding anniversary, and she keeps them in keeping with our original colour scheme. It’s a tradition we love sharing with her.
In the last few years Leanne has made countless baby shower and birthday cakes, and most recently the start of the 30th celebration cakes for all my friends. Nothing is ever too much, and even when I’m last minute she is always so accommodating and delivers nothing but perfection. I don’t even give her a brief, we just discuss a colour or theme and I let her work her magic.
Not only does Leanne make the most amazing cakes, but she’s also a genuinely lovely person.
Keep on making your works of art and I can’t wait to see my 30th birthday cake in February 🎂
At the birthday party the cake was finally cut and shared only to be told by the guests that the frosting was salty. Not sure what happened but I was left very disappointed.