Motor Village Marylebone

Absolutely incredible all-round service! Could not be faulted! No idea why anyone had complained about the service. I purchased a car with Adam one of the managers there and the experience was like no other, I was treated like royalty and looked after well from walking in to leaving with my new car! I am very very fussy when it comes to choosing a vehicle and I had been around a few dealerships and did not find what I wanted in vehicle choice nor customer service. From the minute I stepped in the door Adam was on point. Showed me around everything, took a few test drives, came back in and called a few times and everything was a pleasure. Adam was very efficient and knowledgeable also very friendly secretary staff. I have never purchased a vehicle and felt so good.

Excellent service and very friendly secretary staff!! I purchased a car with Adam Mansell who has been a great help from day one. He helped me find the car that I want, showed me around, and gave me the best deal I could've asked for. Just want to say a big Thank you :)

My experience of Motor Village was fantastic. The staff here were great. But Adam Mansel in particular was extremely helpful throughout the process and it was his diligence and frank explanations of what I could purchase that made me choose Motor Village over all the other Fiat dealers in the UK. And believe me I did consulted every one of them. I'm so glad I found a dealer I can trust and I hope in the future Adam will be there for my next purchase. Thank you Motor Village.

Adam was so helpful from the moment I decided to purchase my Fiat 500. He was so attentive & always on hand with any questions that I needed answering. The service that I received was second to none & I would definitely recommend this dealership to future customers.

Retrospective review 2018. Arranged a test drive of srt jeep, got there and car was still in showroom. Obviously wasn't happening. Disappointed as took the morning off work, obviously thought I was tyre kicker. Anyway went and got a glc63s instead.

No parking space and hardly any display cars in stock.
The staff are helpful but their hands are tied.
Covid measurements could be stronger.
Other car dealerships normally offer refreshments whilst you are waiting, this dealership doesn't at all.

I have had the best experience with Motor Village Marylebone, especially with James who was a pleasure to work with! After speaking with a few other 'car salesmen' he has been a breath of fresh air and I cannot recommend them more. From my first call, through the test drive and signing the paperwork right up to picking up my car James was incredibly helpful, friendly and knowledgeable.

Don’t bother with this place! Made an appointment to test drive a Jeep on Saturday had 2 phone calls to confirm one from them and one from myself to confirm the appointment. Turn up on the Saturday where they had my appointment but no car!! No apologies, no phone call to say that it wasn’t possible, no attempt to salvage the situation!!

Poor response from “sales man” nothing he could do.....

Don’t waste your time or Energy going here!

If I could give 0 stars I would