Bristol Street Motors Ford Bromley

Great service from beginning to end with this dealership! A special thank you to Courtney for his professionalism and his willingness to go above and beyond for us. As you can see... Smiles all around.

I can't thank Georgia enough for how she supported us with our car purchase. Georgia took us step by step through the process and was well versed in tailoring the service to our needs. Georgia went above and beyond scope to ensure my brother had the correct car for his needs. Thank you so much Georgia, for everything.

Happy with how they helped me with my purchase. Simona is brilliant. Always reachable and able to answer all our questions. Was able to sort everything in 3 days. They let us do multiple test drives before that. Even made a follow up call post purchase to check if everything is good. Great purchase experience.

had a fantastic experience with Bristol Street Motors, Georgia the sales person was brilliant guided us through during the last 4-5 days on the ideal car and was very helpful right the way through. Definitely recommend them and will use them again. Great Job.

Kevin was very informative and thorough with updates every month for the 10 month wait. On pickup he went through everything patiently with myself with the controls and was professional the whole time. Also there was a couple of minor issues after pickup, he dealt with them efficiently and in a professional manner.
Thank you very much Kevin

Never again will we buy from this place or a Ford.

We bought our brand new Ford Puma from Bristol Street Motors Bromley at the end of April. We felt secure, comfortable and confident with our purchase as our salesman was brilliant and could not recommend him enough. It’s just such a shame that he works for such a shambles of a company.

Within 2.5 months of owning the car and less than 2,000 miles on the clock we have an problem. We took the car back in to BSM and it took them four days to work out what they THINK is the problem so they ordered the part they think they need. They have had our car for over three weeks now and after one dirty courtesy car (during Covid - see photos), another courtesy car with an overwhelming stench of cigarette smell and no certainty that they have found the issue, we still have absolutely no idea on when we will get our car back. We were sold a faulty car, we are still paying for this faulty car but not able to use it.

We will never ever buy from this garage again nor will we be buying a Ford ever again. The level of service after purchase that we have received is a disgrace. We signed up to the 3 year PCP contract and bought our brand new car in good faith, they took and continue to take our money and now don’t care. Customer service means nothing to them and if it does they have a horrendous way of showing it.

I had a great experience at Bristol Street Motors Ford Bromley because of the experienced salesperson who has given us confidence in the product that we were purchasing and providing us the information that we were able to trust! Most heartfelt thank you goes to Simona! From the bottom of mu heart hats off to Simona and her selling points she was swiftly able to assist us in getting our first starting dream car which we are currently so very happy with. It is for sure the ideal vehicle that we were looking for. Times when possible felt near to impossible with the dedicated work of Simona, Karl Roy and team, the doors to opportunities made itself visible and closer to reality's reach! Bristol Street motors Ford Bromley due to the hard work of your employees, for as long as we drive our car, and people we encounter are in need of honest guidance we will spread the word of good mouth and point them over your direction. So far I have already had one of my colleague Kamila purchased her lovely Ford Fiesta from you and in the process of converting my manager Mari over to buying her next vehicle from you guys! I cannot wait for the dreams of others to come to true as mine has through the loving help of yours!
Once again Simona a huge thank you! From Fatima Laskar and Aaron!! After all, you had a massive hand in making FORD
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I am very happy with recent experience at Bristol street Bromley. Carrie-Ann was amazing. Very helpful as always, and went above and beyond to meet my expectations. I love my new car and I wouldn't go anywhere else. :)