Wheelbase
43 Queens Rd, Hersham, Walton-on-Thames KT12 5NE, United Kingdom
4.8
53 reviews
8 comments
9H8W+W9 Walton-on-Thames, United Kingdom
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 9–16
Sunday: Close
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 9–16
Sunday: Close
Unfortunately, through no fault of Wheelbase, there was a wear and tear issue with the car so I took it to my local main VW dealer (Wheelbase is just over an hour away from me) who quoted me £2,000 which I soon found out was exaggerating the issue more than it needed to be to get more money from me. I spoke to the warranty company to submit a claim and I then, shortly after, received a call from Wheelbase who, having been notified by Autoguard, offered to replace the part for me meaning it didn't cost me anything - they even covered a majority of the diagnosis fee I'd paid to the main dealer!
They really have proved themselves to go above and beyond, and they are one of few garages I feel I could trust implicitly. As an approved VW Audi dealer they sell both brand new and used cars, and I have no doubt that when I come to upgrade my car they will be my first port of call. I cannot thank them enough for their honesty, friendliness and all-round fantastic service.