Williams Group Ltd

Super happy with our purchase from Jas at the Williams Group - from start to finish he was superb! Totally efficient, totally professional and just a really lovely guy! We absolutely love the Tesla and wouldn't hesitate to recommend these guys for a purchase of a lovely vehicle... Was all done and dusted within a few days - even sorted all the finance for us with minimum fuss! Thanks so much Jas!

Bought a Jaguar XF, helpful sales from Jaz and open on a Sunday so much easier for me. Unfortunately I have had the car serviced since buying as wanted peace of mind and numerous issues have been found that the dealer should of been aware of. Tho I'm now out of my one month return to dealer by a week so not much I can do. I suspect the car checks they do when buying the cars themselves are not very thorough. I I understand buying a second hand car is sometimes a gamble but to be hundred of pounds out-of pocket after sale so soon is a bit disappointing.

I have left one star as unable to leave none ! Be warned about this company
I contacted them regarding a vehicle I was interested in. I asked a lot of questions regarding the car and condition. All I can say is the salesperson told a lot of lies regarding the condition of the vehicle ie. Dents/ stone chips/ scratches/ damage of any kind. I had to travel over 400 miles after putting a deposit down then paying in full. The car was nowhere near the condition that I was told and has lots of dents/ scratches also two damaged wheels and suspected accident damage badly repaired the vehicle is now under inspection with a third party so I can commence procedures against the car sales. I would stay clear of this company after what I have been sold clearly they gave a false and inaccurate description of the vehicle

Stay away from these guys, been waiting 6 months for car door trims which were promised on purchased but never got them. They string you along. Stay away especially for an expensive car purchase.

To echo other reviews - at first it seems like good service, but once you've left and they have the money they really couldn't care less. Chris is nice but once the sale is complete they really do not care.

Update - Oct 2022 and still no trims or contact.

The place looked well established the staff was nice . Bought a car from Willenhall branch 9 days and about 300 miles later the car had 7 faults in system luckily I looked into my rights and rejected the car in time .
I had the felling they tried to trick me with my rights as they was first saying they have one chance to fix it , but that wasn't true as I was less than 30 days after purchase.
Keep away from them .

I purchased a 370z nismo from the Wolverhampton location... the buying process was simple and every thing was made a great experience. . The team are super friendly and professional.

Driving home I noticed an odd issue with the wipers and headlights not operating as normal. When getting back I checked the sensor on the screen and it looked like this had been replaced incorrectly at some time .... with the usual oh this is going to be painful I contacted the team.

There was absolutely no issue and they quickly arranged for me to bring car back and for it to be looked at.

I had to take it back to get a specialist to replace this which he did.....in about 5 mins ... think he had a tea as well.... never seen someone work as fast 😆

Having bought a number of cars over the years ... the buying is the easy bit, it's when you get a problem you find out how good

Have to give 5 stars absolute first class team .. thanks Adam, Alex

I placed a deposit on a car, however, due to illness and other unforeseen circumstances, my car requirements changes. Adam very kindly spoke to his Managing Director and refunded my deposit based upon the unique circumstances.

Worth travelling for!

(I bought my RS3 back in November and have only just got round to writing this review sorry.)

Right, I had an excellent experience buying my RS3 from Chris at Williams Group, friendly and professional, fantastic advice and great communication throughout.

I found the car on Autotrader and called up for more information on a Saturday morning. I spoke to Chris who was very knowledgeable and informative. There was never any pressure, it was like ringing a pal for a chat. Chris at the time was very busy, in the process of handing over a car to a customer, but he kept ringing me back when he had the opportunity, excellent customer service. By the end of the morning I decided to put a deposit down and progress with the purchase of the car.

It was a 4.5hr journey for me door to door, so had my fingers crossed that the car would be just as described and photographed. I can only say that it was so much better! I had opted for the ceramic coating and interior protection on offer, and it was worth it completely. The car looked amazing inside and out, almost like a new car, it was presented impeccably. I also went for the 3yr warranty, I found it was reasonably priced and it made sense to get when spending so much on a car. Along with the car looking amazing, a friendly welcome on arrival and an impressive array of other vehicles available already made me want to return again in the future.

When I got home I found that the puncture repair cannister (supplied instead of a spare) had gone out of date, and the first aid kit was due to go out of date in the same month. After a quick call to Chris he arranged for replacements to be posted up.

Do not let the location deter you from buying one of the cars from Williams! The journey is easier than you'd expect. I travelled down from the North West; boarding a train at Crewe station at 9am down to Euston, walked straight on to the tube to london bridge, here a 10 minute wait before I got the SouthEastern service to Tonbridge station, then chaged platforms here to again walk straight on to another train to East Farleigh. From here it was a 25minute scenic walk with great views. My ticket was £48, on a Saturday morning, much less than I expected, and a much easier journey than I could've imagined. 4.5hrs door to door - it is definitely worth the journey down, their stock of other cars looked fantastic, don't be put off if the garage isn't round the corner from you!

I'll definitely return in the future and I still keep an eye on their stock list incase anything comes up that takes my fancy.

I would definitely recommend buying a car from here, it would even be worth calling Chris if they havent got exactly what you're after, I'm sure they could find it!

Massive thanks to Chris and the team at Williams Group.

Cheers,
Ross