Brooklands Quality Cars

Nothing but problems since the day after I got the car. Consistent smell of fumes, electrical faults, temperamental gear box, car failing to switch on. Brooklands do NOTHING to help. They are defensive, dismissive and accusing you of lying. The two co-owners do not communicate. After three months of reporting faults Brooklands told me I can return the car and they would ‘clear’ the finance, but only after I had paid them £425.00 for a V5 switch over which costs nothing, ‘wear and tear’ of a vehicle which never worked, use of mileage which I paid for when putting fuel in the car and for owning the car for 3 months, despite reporting the faults for 3 months. To top that off they also kept my £570 deposit.
They are untrustworthy and only respond with ‘we’ve been in business for 30 years’. How is is beyond me. If Brooklands respond with a typical you’re lying remark, I’m happy to provide proof of the emails and phone recordings to anyone would like me to clarify my claims.

Very happy with the service, great team. My daughter is very happy with her new car.

Possibly one of the best second hand car dealers I have ever dealt with. Sold them three cars over the last 10 years or so. They are honest, pleasant and straight forward to deal with from start to finish.
Really outstanding.

Have bought several cars from here over the years. I had always until this time found the guys here very helpful,giving honest information about their vehicles, until .....Damien sold me a Black picasso C4
,last year 2018 AV58PZY. It spent more time from October to January19 with them than me ,having broken down more than 5 times. I am annoyed that I had advised them several times that there was a bad leak around the Turbo,and a bad oil leak onto the engine,it kept cutting out,but worst of all I choked every time from fumes coming into the car. I collected it yet again when i was assured all the problems had been rectified.However it still kept breaking down so they had it back the last time for almost 7 weeks until Christmas.I was lent their runaround vehicle during this time.I had the Citreon back 8 days and it broke down with electrical problems twice more. I called the RAC out and they advised me to return the car for total refund . The garage had put a large washer and bolt on the top of the turbo (I have photographs to prove it) There was a bad oil leak from there onto the engine still,and that there were still fumes entering into the car,so they recovered the car back to our house,because the garage would be closed before we could get it there some 60 miles away .The following morning,after the electrics had been reset,we set off to return the car. Guess what? It broke down again 7 miles from our home in Buckingham ,and some 50+miles from garage ,so we had to wait for a recovery vehicle again. In the meantime the electrics had shut down the cars handbrake in the lock on position, and had to wait for a lorry with strong power pack to free the handbrake before recovery. DO NOT BUY AV 58 PZY. . Yes I do have RAC paperwork and photos to prove it. Since puchased another vehicle from same garage.....great car ,but i do now fight shy of picasso C4s,especially that one

Bought this car from Brooklands Quality Cars November 2021. It’s a VW Golf GTD and this replaced an Audi A3. Cars are very similar in terms of there look at drive. My Audi was at the end of its life having drive it since 2005 and the repairs bill kept growing. I’ve not had any issues with this car and have even upgraded the cars air intake system to enhance performance. Great all rounder! Kicking myself a little for not going for the GTI petrol version.

absolutely terrible service. passed a car through an MOT that shouldn’t of passed. sold me the car knowing i would have children inside it that was very poor. instead of fixing problems they have turned lights off. needed new brake discs and pads within 4 weeks and said i had to go “halfers” ! very very poor service ! after buying the car a couple of mechanics around corby said they are notorious for this. very bad service.

Found it extremely easy to do business. Vehicles well presented and staff willing to help when required to do so. No hard sell or bothersome push to commit. Walked around at my own pace and was able to investigate the stock to my hearts content. When I found what I wanted the deal was straight forward and hassle free. Will definitely return for my next purchase. Management say they are willing to source vehicles to your spec if requested.

Brilliant quick fast efficient friendly service selling my BMW last week. Easy to deal with and all sorted within just over 24 hours of my initial enquiry. Highly recommend.