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North Road Garage

Station Rd, Builth Wells LD2 3SS, United Kingdom

North Road Garage
Car dealer
4.4
72 reviews
8 comments
Orientation directions
5H3W+5V Builth Wells, United Kingdom
+44 1982 552600
northroadgarage.toyota.co.uk
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Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 8–12
Sunday: Close
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Mark Jones
Mark Jones
Top class service, 100% recommend...
Kept me updated about every stage of my order from build right the way through to delivery.
Answered every question, query, phone call or text with the information i needed quickly and efficiently.
The Level of service from this family run dealership is on another level from any manufacturer/dealership I have dealt with.
It's been an absolute pleasure to deal with the north road garage team and look forward to seeing them at service time.
Thank you eian, Jason and the North road garage team.
Nige Gardner
Nige Gardner270 days ago
Absolutely first class! My first experience of dealing with NRG and what a pleasure it was as i took my Hilux there for a full service. Living an hour and a half away and the fact i bought my Hilux privately i hoped everything would go to plan, from the initial phonecall to Nathan in the service dept everything ran super smooth and on time and all my questions were answered quickly and efficiently.
The level of service here is far beyond any other dealership i have ever dealt with and from now on i won’t go anywhere else, if you own a Toyota this is the dealer for you!
I’ll be buying my next Hilux from here and continuing to use the first class service they provide. Thankyou North Road Garage 👍🏼
Davy Turner
Davy Turner301 days ago
Even though I am a Nissan driver The Toyota garage were friendly and finally a garage in our area that could refrigerate my aircon 😃Thanks guys, the showroom waiting area also had best aircon in town and complimentary coffee🤣👍☕
Paul Whitney
Paul Whitney1 year ago
Please don't use this garage as the staff are rude and only want to help you if you bought your car from them. I have a Toyota hilux and bought from a dealer in Manchester and its a new car. Its keep having a flat battery and went to this garage and paid 300 pounds for a service and told them about problem and they said couldn't find anything wrong. I thought might be me but lock car and kept doing it. So rang and told them and asked for a courtesy car as live near 1.30 mins away. They said don't have any only for customers who bought there car from them and Kevin the warranty guy was so rude saying everyone wants there car fixed by them who don't buy from them and he was just talking down to me. I lost my temper and did swear at him but just didn't want to be spoken to like that. He then said don't bring car here and put phone down. I tried ring manger of branch but didn't call back surprise surprise. They don't seem to care if you haven't bought from them so wanted everyone to know and be warned not a friendly garage. And don't know how to talk to customers
Glyn Watkins
Glyn Watkins2 years ago
First time I have used this garage very clean ,The staff were very well coming.
Elvine MacDonald
Elvine MacDonald2 years ago
Now on my second used Toyota from North Road Garage, and 4 years of aftercare and yearly services later, I am very happy with all
the contact I have had from Luke in Sales and Kevin in After Sales. I would recommend North Road Toyota to anyone looking for a vehicle be it new....... or used, for the high level of care and service offered to customers.
Thank You. Jeanette.
Heidi Owen
Heidi Owen2 years ago
I have had a wonderful experience purchasing a used car from this dealership. The guys have been very welcoming and helpful. The process has been very pleasant and stress free. Jason was a star answering my questions and keeping me informed. I would definitely recommend this garage first class service.
Stevej1984
Stevej19842 years ago
Had a flat battery on my way to see my parents on Saturday called them has they are the closest dealer to my parents. They told me the battery was not stocked but could get one for Tuesday and would also be able to fit for me on the same day. They called me on the Tuesday morning to say the battery had arrived and got me fitted in at 3 o clock that afternoon to be fitted. Excellent service and communication.
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