C.S.M. Valeting
Unit 2, Self Storage, Brunswick Rd, Ashford TN23 1EL, United Kingdom
4.6
12 reviews
8 comments
4VX4+V9 Ashford, United Kingdom
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 8–12
Sunday: Close
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 8–12
Sunday: Close
Fully recommended.
Very disappointing response for someone who just bought a luxury vehicle and wanted to give it some special treatment.
[Edit] In response to owner's response: Official definition of 'abrupt': "brief to the point of rudeness; curt." Definition of rude: "offensively impolite or bad-mannered." I was cut off or overspoken on every sentence. Not once was there an attempt to sell services or paint the company in a good light.
Also - I said I would phone back as I was so appalled at the disgusting stance of the owner that I simply wanted a way to end the call instead of resorting to returning the rude attitude. I have worked in the customer service industry for years and this company could do with plenty of training in this area.
Chris is very efficient in replying to messages and is proactive to get in touch to arrange recleans.
Prices are super competitive and I'd highly recommend CSM.
A massive thank you to Chris and the team. See you guys soon!